Messages

1

[Max] I need help! / Re: License Issues ...

« on: Today at 13:41:35 »

Hi,

Is it not allowed anymore to have multiple instances of Max opened and accessing the GUI-license with one machine, is it now restricted to the instance of max?

No, this should be working fine.

For any licensing or payment-related issues, please contact our support team at https://support.chaos.com/hc/en-us/requests/new

2

[C4D] I need help! / Re: TEAM RENDERING ISSUE - PLEASE HELP!

« on: Today at 12:29:41 »

Can you check if the same happens when you install Corona 13 on both machines?
We will try setting a Mac and a Windows machine and see if we can reproduce the problem.

3

[C4D] I need help! / Re: Problems with Chaos Cosmos Browser Wood Textures

« on: Yesterday at 17:33:50 »

Awesome, thank you. We'll continue through the ticket.

4

[Max] I need help! / Re: Direct Visibility Override Color Issue

« on: Yesterday at 17:31:32 »

The only idea I have is that perhaps you have automatic exposure enabled in the VFB? Please let me know if that's the case.
It shouldn't be behaving like this anyway, so if we confirm that, I will report it as a bug.

5

[C4D] I need help! / Re: Problems with Chaos Cosmos Browser Wood Textures

« on: Yesterday at 17:27:30 »

I will be waiting for answers to questions 2 and 3. :)

6

[Max] I need help! / Re: 3ds Max ACES Color Managment

« on: Yesterday at 14:58:50 »

Thanks for the details. I was able to reproduce the problem when batch loading into Corona Multimap and when using the Corona Converter. I don't think this is expected. This is now reported to our devs as (Report ID=CMAX-1759).

7

[Max] Daily Builds / Re: Chaos Corona 13 for 3ds Max - Daily Builds Discussion

« on: Yesterday at 13:03:26 »

RC means "release candidate". It is a version released before the official release.
Corona 13 here is newer than Corona 13 RCs.
Moving from Corona 13 RC to Corona 13 release is not downgrading, it is updating.

8

[Max] Daily Builds / Re: Chaos Corona 13 for 3ds Max - Daily Builds Discussion

« on: Yesterday at 11:40:16 »

Please do not use RCs for bugreporting. Are you getting the same issue in Corona 13? (final release, not a daily build or RC)

9

[C4D] I need help! / Re: Problems with Chaos Cosmos Browser Wood Textures

« on: Yesterday at 10:23:01 »

Hi, thanks for reporting this. Could you please:
1. Let me know what kind of license you are using? I am not accusing you of using un-licensed Corona or anything like that. Just making sure that everything is fine on our side with the ability to render Chaos Scans.
2. Check if the issue appears only with Chaos Scans or both Scans and regular materials? Scans have a purple icon in the corner of their thumbnails - see screenshot.
3. Send us any scene where this can be reproduced? You can attach it here if it's small enough, upload to some 3rd party service, or contact us here and attach it to your ticket - https://support.chaos.com/hc/en-us/requests/new

Thanks in advance!

10

[C4D] Bug Reporting / Re: Corona VFB, Bloom and Glare Image is not being saved

« on: 2025-07-11, 14:47:54 »

Which version of Corona are you using?
Could you please contact us about this at https://support.chaos.com/hc/en-us/requests/new and attach your problematic scene archived with all assets? (File > Save project with assets)

11

[Max] General Discussion / Re: Not supported Corona's maps in Vantage

« on: 2025-07-11, 14:26:16 »

I did some quick checks and it looks like the list is up to date, yes. Vantage doesn't support SSS from Corona at this point. We can't say that Corona and V-Ray support is the same in Vantage.

12

Work in Progress/Tests / Re: Maru's random stuff

« on: 2025-07-11, 14:03:01 »

a moment later

13

[Max] I need help! / Re: 3ds Max ACES Color Managment

« on: 2025-07-11, 11:56:36 »

You are using custom color management settings. I would suggest resetting to system defaults.
If you are 100% sure that you need those custom settings - can you explain why?

Also, another idea is to switch to the gamma workflow and have less headaches.

14

[C4D] Daily Builds / Re: IPR refresh often at change of tonemappng paramaters

« on: 2025-07-10, 13:45:53 »

It doesn't make any sense to use the Release Candidate version or report issues in it. Please update to Corona 13 and let us know if the problem is still there: https://my.chaos.com/download/build?product=Corona&platform=Cinema+4D

15

[Max] I need help! / Re: Corona 5 - crash when open material editor

« on: 2025-07-10, 13:43:17 »

I cannot see any support ticket under your email address. If you haven't submitted a support ticket here, please do: https://support.chaos.com/hc/en-us/requests/new