Corona Crash on every Start

[FlorianW.]

can somebody help? Standard FairSaas Licence, since activation, crashes on ever 3ds max Launch.

[Christa Noel]

hi, based on your screenshot , thats doesnt looks like a crash imo.. that could be caused by accessing an existing corrupt file
if crash occured after that you can upload the dump file here https://corona-renderer.com/upload but i think its better to open a ticket for personal support in corona freshdesk

[maru]

This is a known issue, but we are not sure what is causing it.
The only known solution seems to be clearing the 3ds max user files - https://knowledge.autodesk.com/support/3ds-max/learn-explore/caas/sfdcarticles/sfdcarticles/Resetting-3ds-Max-3ds-Max-Design.html

[bikasgaur]

Hi Maru, I've cleared 3DS Max User Files according to the Autodesk guide, however the crash error still persists. Any other possible solutions?

[maru]

That's strange. Can you try reinstalling 3ds Max?

[sprayer]

i think it's no corona or max related but your OS access to folder, sometimes permission is broken, reinstalling may help, also you may try to run max as admin