Author Topic: Corona 1.00.01 crashes Max viewport  (Read 11610 times)

2015-03-02, 13:16:34

mommus

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anyone else had this issue?

started my computer this morning and Max wouldn't open due to Corona demo being out of date.

Logged on to Corona site and saw commercial version was available so bought a license.

Installed 1.00.01 and now none of my scenes will work with Corona Render selected. Max menus and dropdowns seem to work but viewport frozen or blank.

2015-03-02, 13:20:56
Reply #1

Ondra

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do you use CoronaColor texmap? If yes, try the latest daily build, there was one related issue fixed in it: https://forum.corona-renderer.com/index.php/topic,7239.0.html
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)

2015-03-02, 13:22:56
Reply #2

mommus

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no, haven't used coronaColor but will give updated build a try

thank you

2015-03-02, 13:31:50
Reply #3

maru

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Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2015-03-02, 13:44:24
Reply #4

mommus

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Activated it straight away.

When I open a scene, it seems to run ok (viewport seems to work) until I open the material editor, then it all goes wrong.

This is a real disappointment after paying for a subscription.

2015-03-02, 14:05:02
Reply #5

mommus

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is it easy to revert back to the free version?

2015-03-02, 14:50:24
Reply #6

mommus

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...after viewport crash, max will not close properly and comes up with an error message after closing.


2015-03-02, 15:02:06
Reply #7

maru

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comes up with an error message after closing.
What does it look like?

Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2015-03-02, 15:23:05
Reply #8

lius86

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I got a different problem, as soon as i click anywhere in the corona buffer, max crashes.

Max 2015 64 bit.

2015-03-02, 15:26:37
Reply #9

mommus

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Standard Autodesk error report

"A software problem caused 3ds Max to close unexpectedly"

unhandled exception

I've noticed that the material editor doesn't just black out the sample slots like it does if you're using an incompatible renderer, or haven't activated Corona, instead it looks like it's waiting to load them and they're just not coming up (showing white not black)

2015-03-02, 15:45:00
Reply #10

Ondra

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Can you post the minidump it creates? (See https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006) It would help me with debugging
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)

2015-03-02, 16:10:53
Reply #11

mommus

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it's a 2 mb dump file

where should I send it

2015-03-02, 16:21:43
Reply #12

Ondra

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for example here: https://corona-renderer.com/upload/
be sure to post here the full filename that will be displayed after you upload it
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)

2015-03-03, 11:13:35
Reply #13

mommus

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just uploading a dump data zip called 1425377550_dumpdata_mommus.zip

second file is 1425377601_3dsmax_minidump.dmp

thanks for your help

2015-03-03, 17:31:12
Reply #14

Ondra

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ok thanks, I will take a look later
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)