Author Topic: Did Corona 13 just stop working/installing on E5-2697?  (Read 218 times)

Yesterday at 14:15:53

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Hello,

I am trying to install Corona 13 on one of my nodes, which has double E5-2697. Latest v12 is installed successfully, but I can't run the installation process for v13.
Have you dropped support for this CPU or it is something else? All I get when I try to install v13 is a brief empty CMD window and then nothing.

Thank you
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Yesterday at 17:26:25
Reply #1

TomG

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Which version of Windows are you using?
Tom Grimes | chaos-corona.com
Product Manager | contact us

Yesterday at 19:16:20
Reply #2

Avi

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What is the error you get? Any Screenshot?
Arpit Pandey | chaos-corona.com
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Yesterday at 20:18:51
Reply #3

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Hello Tom and Avi,

I use Windows 10. All latest updates. To be precise, 10.0.19045 Build 19045

I don't get any errors. CMD window pops up, two instances of Corona installer appear on the task manager and then in a second or so they are all gone. Nothing else.
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Yesterday at 20:50:21
Reply #4

TomG

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TY for the extra info! So far all reports of this seem to happen on Win 10 (two users reporting this here on the forums, on a total of 4 machines). Anyway, to take a look at what is going on, we'll need the log from the failed installation, and that can be obtained by running the installer from the command line with the parameter -debug=3. If you could do that and send us the log, that would be great!
Tom Grimes | chaos-corona.com
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Yesterday at 22:56:02
Reply #5

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Interesting...
Is there a guide of how to run the installer from the command line? I don't know how to run the installer through cmd, let alone to use that parameter. I would happily give it a try.
Also, is there a chance that v13 to be installed successfully through that cmd installation?

Thanks!
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Today at 01:35:39
Reply #6

TomG

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There is a guide, part of the overall installation guide in our documentation at https://docs.chaos.com/display/CRMAX/Installation+Process - hope this helps!
Tom Grimes | chaos-corona.com
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