License server error -197

[flara winter]

I have an urgent problem, I'm in the middle of work. I bought a monthly license Corona, it's in active products but it's not visible on the license server. 3ds max displays the problem: No active Corona for 3ds Max license. Looks like there is no active license for this product.
I am asking for urgent help, please!

[romullus]

Hi,

For licensing issues please contact the support here: https://support.chaos.com/hc/en-us/requests/new