Author Topic: Installed Corona 13 but unable to load max files that are tied to Corona 12  (Read 295 times)

2025-06-17, 12:12:56

simtub

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After installing Corona 13 yesterday - today we had to open a few 3ds Max files that we worked on last month with Corona 12 and it just crashes during load. tried on a few scenes and it was the same. On one of our PC's we uninstalled 13 and reinstalled the latest 12 and it opened fine again.

No other plugins other than Forest Pack 8.

2025-06-17, 12:27:04
Reply #1

TomG

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Sorry to hear you are having problems. For all crashes, please send in a ticket via https://support.chaos.com/requests/new and provide as much info as you can, including Max version, OS version, and most importantly, the minidump (see https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max ), and preferably the scene that causes the crash. Even hardware info like CPU make and model, and RAM amount, can be useful.
Tom Grimes | chaos-corona.com
Product Manager | contact us

2025-06-17, 15:15:11
Reply #2

Avi

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handled in ticket here #388775
Arpit Pandey | chaos-corona.com
3D Support Specialist - Corona | contact us

2025-06-19, 13:35:14
Reply #3

shakedalon

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handled in ticket here #388775

Can you please share the solution with us?? It's happens to me as well !!!

2025-06-19, 14:08:54
Reply #4

maru

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Sorry, but we don't have a solution yet.

The new report will be handled in support ticket #389572.
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us