Denoiser crashes the project when turning on/off in VFB

[shakedalon]

Hello
Everytime I use the Corona High Quality deoniser, and turning it ON in the VFB after rendering, it crashes the projects.
Any help?

Thanks

[TomG]

If it's a crash, then there will be a minidump, which is ever so helpful for us to diagnose crashes. When one is available, please always send it in, and usually best done via ticket so that you keep your minidump private :) https://support.chaos.com/requests/new

[TomG]

PS, here is the guide on best practices for reporting: https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max. We'd also need Corona version (specific version, not "latest", as what you think is the latest may or not be the latest, and even then it's not clear if you mean daily build, final release, etc.), which version of the DCC, and which OS.

The more you follow that guide, the faster we can get on to diagnosing, rather than asking you for extra information ;)