We haven't received any support ticket from bee768, but we can still receive one from you, Żaneta. :)
https://support.chaos.com/hc/en-us/requests/new Our support team will do their best to help you.
Meanwhile, here is a shot in the dark:
- Open one of the problematic scenes
- Run the 3ds Max Scene Converter (not the Corona Converter!). You can find it under Rendering > Scene Converter... If it detects some missing plugins or legacy elements of other renderers, click "remove" and then select Corona from the top dropdown list and click "convert scene". It's a good idea to back up your scene before running the converter!
We had some users who experienced random crashes (e.g. when starting IR) and running the 3ds Max Scene converter helped.