Problem; 3ds max Crashing on opening the compact material editor

[teunsengers]

Hi,

I'm on 3ds max 2023. Since a while i'v been dealing with 3ds max crashes on opening the compact material editor. First it was with Corona 11. And now with a fresh install of corona 12 hotfix 1. Not a 100% sure it is corona related.

Below is the error message.

I also have the error logs.
Please help. It is driving me crazy. I have to reastart max every 20 minutes. It works a bit longer if I refresh the compact material editor.

Thans kfor your help and time.
Best reagrds,

Date/Time: 2024-08-27 11:10:19 +02:00
Application: 3dsmax.exe
Error: Access violation - code c0000005 (first/second chance not available)
Crashed Module Name: Maxscrpt.dll
Exception Address: 0x00007ff9d9652be2
Exception Code: c0000005
Exception Flags: 0
Exception Parameters: 0, ffffffffffffffff

[teunsengers]

Here is the minidump by the way

[Avi]

Hi,

Can you please send your scene file with the minidump by starting a ticket so we can investigate the issue?

https://support.chaos.com/hc/en-us/requests/new

[teunsengers]

Hi Avi,

Thanks for the fast reply.
I just started the ticket.

Thanks for helping out.

Best regards,

[rpmukta]

Hello, i try something, its problem about material template of physical material of 3DS Max
  Some conflict when we open material editor
Solution i tried delete physical material template from 3DS Max directory
So, its work try it

[Luke]

I'm getting this as well. It's incredibly frustrating...

Gonna roll back to 11, hopefully they can make 12 more stable... as so far all it's done is cause problems...

[Avi]

Hi,

It would be best to start a ticket so we can investigate your issues.

https://support.chaos.com/hc/en-us/requests/new

[Avi]

Hi,

Just a reminder to start a ticket with us so we can investigate your issue.

https://support.chaos.com/hc/en-us/requests/new

[plasticmonster81]

Did anyone solve this issue or is this just ongoing since the last version? I have to use slate material editor mode so it doesn`t crash. As soon as I revert back to the basic material editor, MAX crashes when loading a random simple mat. Regardless if its a Corona material or any other. It happens randomly with random materials. It was happening in version 11 but 12 has it too. It`s really frustrating and I hate the slate editor. I have latest Corona, latest drivers. If there`s a solution or it is solved, would be nice to have it posted on the forums too and not just asking to create a ticket. Thanks! I guess from many other users too.

[maru]

Hi,

Just a reminder to start a ticket with us so we can investigate your issue.

https://support.chaos.com/hc/en-us/requests/new

;)

[plasticmonster81]

I`ve had this issue since Corona v 10 and its frustrating that not Chaos nor Autodesk does anything about it. Just switch to Slate editor, it doesn`t crash there, but I hate the slate editor and it`s frustrating to work, copy, paste materials and maps in there, cant drag things from diffuse map to reflection or bump, you have to connect it and then you get a jumbled mess of wires and tabs. Jeez.
I`m not sure why compact material editor does this but it`s troubling that they can`t solve it. It crashed when trying to load a corona brick material and a black metal material in a multi-map. Not rocket science yet it crashes max. Luckily it saves a recovery file.

[pokoy]

Not sure if you ever shared a minidump with the team but when the mat-ed crashed for me, the minidump contained detailed info on which component/map led to the crash. I could isolate the map, replace it and continue working with the scene. Sharing the minidump might be a good step towards a solution.

[maru]

One crash when opening the compact material editor has been fixed. Please try the newest daily - just remember about the usual notice: don't use daily builds for production work and always backup scenes before opening them in daily builds) - https://forum.corona-renderer.com/index.php?topic=43295.0

If it's still crashing for you, please contact us at https://support.chaos.com/hc/en-us/requests/new and attach a minidump. More info: https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max