Author Topic: Pan Hand pointer (always) corona 12  (Read 3465 times)

2024-08-02, 12:55:20

sergio.goroshko

  • Active Users
  • **
  • Posts: 17
    • View Profile
Hello, is anybody know how to fix my mouse pointer icon? It turns to pan hand during the working process, probably after applying material on the object via drag&drop, or zooming, I'm not sure this bug is untraceable.
« Last Edit: 2024-08-02, 15:34:10 by sergio.goroshko »

2024-08-02, 13:23:53
Reply #1

maru

  • Corona Team
  • Active Users
  • ****
  • Posts: 13153
  • Marcin
    • View Profile
Which exact version of Corona is this? I don't think this has ever happened to me, I am also not aware of any other user reports.
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2024-08-02, 15:33:15
Reply #2

sergio.goroshko

  • Active Users
  • **
  • Posts: 17
    • View Profile
I'm using Corona version 12 with 3ds max 2023.
upd. it freezes on pan hand cursor when i zoom and pan inside zoomed image during interactive rendering
« Last Edit: 2024-08-02, 16:01:47 by sergio.goroshko »

2024-08-02, 16:04:50
Reply #3

maru

  • Corona Team
  • Active Users
  • ****
  • Posts: 13153
  • Marcin
    • View Profile
I can't reproduce it so far. Could you share a video recording showing what exactly you are doing?
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2024-08-02, 16:36:50
Reply #4

sergio.goroshko

  • Active Users
  • **
  • Posts: 17
    • View Profile
Also, why it spontaneously zoom out when i'm working with interactive rendering and change anything (i want to be zoom in) you can see it on the video 01.06 min?
« Last Edit: 2024-08-02, 16:41:09 by sergio.goroshko »

2024-08-02, 17:32:10
Reply #5

maru

  • Corona Team
  • Active Users
  • ****
  • Posts: 13153
  • Marcin
    • View Profile
Thanks for the recording! I will experiment with it some more.

Also, why it spontaneously zoom out when i'm working with interactive rendering and change anything (i want to be zoom in) you can see it on the video 01.06 min?

This is a bug and it's already internally fixed. It will be a part of Hotfix 1.
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2024-08-02, 23:04:51
Reply #6

danio1011

  • Active Users
  • **
  • Posts: 378
    • View Profile
Pan hand happens to me quite often, too.  Max 2025 and Corona 12, Windows 10.  I hadn’t noticed when it kicks in but it’s always just over the vfb, usually near the end of a long session.

2024-08-04, 10:54:35
Reply #7

sergio.goroshko

  • Active Users
  • **
  • Posts: 17
    • View Profile
Sorry to hear it, and thanks for your respond in this topic, maybe developers fix this bug, because it is very uncomfortable to use VFB.

2024-08-05, 09:05:30
Reply #8

Aram Avetisyan

  • Corona Team
  • Active Users
  • ****
  • Posts: 786
    • View Profile
Do you guys happen to have "Lock 3ds Max euring rendering" turned on in system settings?
Aram Avetisyan | chaos-corona.com
Chaos Corona QA Specialist | contact us

2024-08-05, 17:37:12
Reply #9

sergio.goroshko

  • Active Users
  • **
  • Posts: 17
    • View Profile
Here's my settings:
(no checkbox on lock 3ds max)

2024-08-05, 18:29:12
Reply #10

Aram Avetisyan

  • Corona Team
  • Active Users
  • ****
  • Posts: 786
    • View Profile
Ok thanks.

Are you using a bluetooth/wireless mouse?
I have experience similar things in 3ds Max too, mostly I remember them with a wireless mouse.
And is this something you experience only with a specific version of 3ds Max?
Aram Avetisyan | chaos-corona.com
Chaos Corona QA Specialist | contact us

2024-08-05, 20:55:13
Reply #11

sergio.goroshko

  • Active Users
  • **
  • Posts: 17
    • View Profile
Yes I'm using wireless mice, and it seems that 2024 works a bit more stable than 2023 version

2024-08-06, 08:50:40
Reply #12

danio1011

  • Active Users
  • **
  • Posts: 378
    • View Profile
Yes, using a logitech wireless mouse….

2024-08-06, 17:48:11
Reply #13

Aram Avetisyan

  • Corona Team
  • Active Users
  • ****
  • Posts: 786
    • View Profile
Thanks for the replies, seems we are on the right track.

Can you please just try with a wired mouse to make absolutely sure this is wireless issues, and not something related to Corona-Max updates?
Aram Avetisyan | chaos-corona.com
Chaos Corona QA Specialist | contact us

2024-09-15, 11:54:15
Reply #14

mark_yang

  • Active Users
  • **
  • Posts: 28
    • View Profile
Thanks for the replies, seems we are on the right track.

Can you please just try with a wired mouse to make absolutely sure this is wireless issues, and not something related to Corona-Max updates?
Is this problem due to wireless mouse? I am also a Logitech G903 wireless mouse, and Corona 12.1 version will also turn into a cursor hand