Cant Access License Server

[RichieCUK]

I know this is the correct place to post this but the Chaos help us dreadful, no one to call and waiting for a reply is costing my team money.

Its happened to two users now.

I've uninstall Corona deleted the license server files, reinstalled it all, it just keeps f**king saying it cant access license server log in, but I AM logged in, but when I say take me to the license server it takes me to a page which doesn't show that machine as logged it.

This is seriously stressing me out and I try and do it offline but I cant find the csr files anywhere.

I seriously need some help

[maru]

Hi, I cannot find any support ticket under your forum email address. If you have submitted a support ticket, please share your ticket number here or let me know through a private message what email address you used.
If you haven't summited a ticket yet, please do it here: https://support.chaos.com/hc/en-us/requests/new

Right now, I am not sure what exactly you are experiencing. Could you please share more details? Do you have some screenshots showing the issue?

[RichieCUK]

I've sent you a PM

[maru]

Thank you, I am looking into it.

[maru]

Reply sent.

[RichieCUK]

OK. So I tired uninstalling and reinstalling the license server but it still failed. I tried again but clicked log in a different way which worked. I have no idea why  the other way worked and not the way you do as part of the install

[maru]

If it works now, then great. If some issue appears again, please remove the SSL folder as both I and the support agent in your ticket suggested as this usually helps in cases like yours.

Here is the guide in case anyone lese finds this thread: https://support.chaos.com/hc/en-us/articles/5147044693393-Corona-and-Chaos-License-Server-Basic-Troubleshooting-Steps