Licensing question

[minimaldesign - Blaž]

Hi,

is there any possibility to work whit corona without internet?
Our router went down and we missed the submission deadline because we couldn't make renders! The intention was to upload the project in the office next door when it's finished. Corona was reporting that it could not verify the license.
I think this is unacceptable and it represents business damage for the user!

Regards,
Blaž

[maru]

Hi, yes, it is possible to work with Corona without internet connection.
Unfortunately, things like routers failing and ISPs having issues may happen but even in that case Corona will keep working in your current session.

Please see:

Do I need to have Internet access to use Chaos products? - https://support.chaos.com/hc/en-us/articles/360020330337

Can I activate a license without internet connection? - https://support.chaos.com/hc/en-us/articles/4913299196689

Will I be able to render if my Internet connection is lost? - https://support.chaos.com/hc/en-us/articles/4526312697489

What happens if I lose my internet connection during rendering? - https://support.chaos.com/hc/en-us/articles/4913815623057

Borrowing license for offline use - https://docs.chaos.com/display/LIC5/Borrowing+Licenses+for+Offline+Use

[minimaldesign - Blaž]

Hi, yes, it is possible to work with Corona without internet connection.
Unfortunately, things like routers failing and ISPs having issues may happen but even in that case Corona will keep working in your current session.

Please see:

Do I need to have Internet access to use Chaos products? - https://support.chaos.com/hc/en-us/articles/360020330337

Can I activate a license without internet connection? - https://support.chaos.com/hc/en-us/articles/4913299196689

Will I be able to render if my Internet connection is lost? - https://support.chaos.com/hc/en-us/articles/4526312697489

What happens if I lose my internet connection during rendering? - https://support.chaos.com/hc/en-us/articles/4913815623057

Borrowing license for offline use - https://docs.chaos.com/display/LIC5/Borrowing+Licenses+for+Offline+Use

Hi MARU,

yes, if you have internet at that time. if you don't have it, it doesn't work.
we wanted to start the final renders of the project and we threw 14 days of work and money over the window because of something that can be solved in another way, if nothing else you bind the license to the IP and have it checked 1x every 14 days + if it is floating check if it might not work where else? this can be easily solved without science fiction.
Since you are under chaos, everything is only going downhill, including the new license policy that you have now introduced with an +85% price increase on a monthly basis.
really, we have never had as many bad moments as we have recently with Corona.
We are already on the edge of going to learn 3dsMax, changing everything and going to Fstrorm, to be honest.

[ianosss]

I agree with minimaldesign - Blaž.

Corona didn't work over the weekend one morning as it couldn't connect to the liscense sever and I had 3 projects to do. My internet was fine though. Can Corona work offline? Is there something I can setup just once in order to use offline forever? This is unnacceptable for my work, to only be able to use Corona if the liscense sever and my internet is working all ok.

Also I quickly signed up for a trial, which I didn't need in the end. Is it possible to stop my trial and reactivate it in case I need it in the future?

Thanks. 

[burnin]

Hmm... even unable to connect via hotspot?

[minimaldesign - Blaž]

Hmm... even unable to connect via hotspot?

Look...if you're paying for a license and because of a weird paranoid license verification policy you create business financial damage, not to mention relationship between us and the client.
I expect something I'm paying for to work without factors such as potential internet access outages.
But now, due to paranoia, I will have to finish my IT PhD for things that can basically be solved in a million different ways.
Just as they expect money for a product, I expect it to work flawlessly

[BigAl3D]

Well, I just got burned by this annoying limitation. i was already working in C4D and Corona when there was a sizeable internet outage in my area. One thing I learned is that Corona checks with the sever for EVERYTHING! Even though I'm already logged in, if I clicked on a material to adjust it, 30-60 sec. of spinning then an error popped up saying the license could've be verified. Hit render, same thing. Interactive rendering, nope. Nothing. This is absolutely unacceptable! Not only could I not even set up a scene to render later, now I'm thinking how much this constant checking with the Chaos server is slowing my workflow down? I mean even a thumbnail needs verification? So stupid. I can't believe I'm even writing this.

I tried to connect via my phone's hotspot, but for whatever reason didn't seem to connect fully. Not Chaos' fault, but I shouldn't have to even try that considering I was already logged in. Why not just check the license when the app is launched? That would avoid so much headache, unless you have a crash, but at least it would help. Why on earth is Chaos thinking that someone stealing their software would have a proper license upon launch, then not have one after they start working? This doesn't make any sense.

Luckily, a major outage is not common for me, but I imagine it may be more common for some others out there or maybe they have a slow connection and all these unnecessary Chaos checks could actually slow them down. I did lose most of a day's work because of this.

And next year, I'll get to pay 45% more for this stupidity.

Yes, I'm annoyed in a big way unless someone can explain the necessity of all those server checks.

[minimaldesign - Blaž]

Well, I just got burned by this annoying limitation. i was already working in C4D and Corona when there was a sizeable internet outage in my area. One thing I learned is that Corona checks with the sever for EVERYTHING! Even though I'm already logged in, if I clicked on a material to adjust it, 30-60 sec. of spinning then an error popped up saying the license could've be verified. Hit render, same thing. Interactive rendering, nope. Nothing. This is absolutely unacceptable! Not only could I not even set up a scene to render later, now I'm thinking how much this constant checking with the Chaos server is slowing my workflow down? I mean even a thumbnail needs verification? So stupid. I can't believe I'm even writing this.

I tried to connect via my phone's hotspot, but for whatever reason didn't seem to connect fully. Not Chaos' fault, but I shouldn't have to even try that considering I was already logged in. Why not just check the license when the app is launched? That would avoid so much headache, unless you have a crash, but at least it would help. Why on earth is Chaos thinking that someone stealing their software would have a proper license upon launch, then not have one after they start working? This doesn't make any sense.

Luckily, a major outage is not common for me, but I imagine it may be more common for some others out there or maybe they have a slow connection and all these unnecessary Chaos checks could actually slow them down. I did lose most of a day's work because of this.

And next year, I'll get to pay 45% more for this stupidity.

Yes, I'm annoyed in a big way unless someone can explain the necessity of all those server checks.

I totally agree!
We lost a couple of thousand € because of them and most likely also the client. Who will paid off us for the damage? Chaos will only have a million excuses as he has them all the time.
This is their fault, not ours.
What should I tell the client that we are late because at Chaos they are paranoid and despite paying for the program they think we are stealing from them? Is this the right answer for the client?!
Personally, I'm not surprised that some people have pirated versions for such cases. In our case, a pirated version would save us a client and a lot of money... isn't that a tragicomedy that the pirated version would allow us to use what we pay for?
We've already started looking and testing other render software to get away from Corona, to be honest. Because we won't be watching this movie again..I don't even want to watch commercials anymore.

[BigAl3D]

How do the other companies handle this issue?

[babumbol]

Well, I feel you. We eventually got a mobile router for cases like that. It's supplying internet via mobile networks (mostly G4, very fast) for cases like that. And it saved our ass several times. But it's not very cheap, to be honest.

In fact, you have to be very carefull. Because lot's of software likes to download stuff in the background without telling you, and the internet connection is paid by volume You can tell windows to consider billed internet connections, but this does not affect other porgrams.

[davetwo]

While I agree that the constant checking is totally user-unfriendly and a massive pain in the ass. I seem to remember that there was a way of having (borrowing?) an offline licence?
Perhaps one of the Corona staff could refresh my memory as it may have changed in the latest licencing update...?

[minimaldesign - Blaž]

While I agree that the constant checking is totally user-unfriendly and a massive pain in the ass. I seem to remember that there was a way of having (borrowing?) an offline licence?
Perhaps one of the Corona staff could refresh my memory as it may have changed in the latest licencing update...?

I understand that they check the license, but they should check it at the end of the month or when the subscription expires... everything else is paranoia and potentially causing high business damage, as it was in our case.
With us, what happened went over the edge and we will not eat this. If I pay for the month ahead I expect it to work with or without internet.
Maybe it wouldn't even be a bad decision to ask a lawyer what he thinks about all this. It really crossed the line of good taste

[maru]

Please see my earlier message from this thread:

Hi, yes, it is possible to work with Corona without internet connection.
Unfortunately, things like routers failing and ISPs having issues may happen but even in that case Corona will keep working in your current session.

Please see:

Do I need to have Internet access to use Chaos products? - https://support.chaos.com/hc/en-us/articles/360020330337

Can I activate a license without internet connection? - https://support.chaos.com/hc/en-us/articles/4913299196689

Will I be able to render if my Internet connection is lost? - https://support.chaos.com/hc/en-us/articles/4526312697489

What happens if I lose my internet connection during rendering? - https://support.chaos.com/hc/en-us/articles/4913815623057

Borrowing license for offline use - https://docs.chaos.com/display/LIC5/Borrowing+Licenses+for+Offline+Use

If you need any further help/information, or if something isn't working (for example you can't use your license even with internet connection), please send us a ticket here: https://support.chaos.com/hc/en-us/requests/new

[minimaldesign - Blaž]

Please see my earlier message from this thread:

Hi, yes, it is possible to work with Corona without internet connection.
Unfortunately, things like routers failing and ISPs having issues may happen but even in that case Corona will keep working in your current session.

Please see:

Do I need to have Internet access to use Chaos products? - https://support.chaos.com/hc/en-us/articles/360020330337

Can I activate a license without internet connection? - https://support.chaos.com/hc/en-us/articles/4913299196689

Will I be able to render if my Internet connection is lost? - https://support.chaos.com/hc/en-us/articles/4526312697489

What happens if I lose my internet connection during rendering? - https://support.chaos.com/hc/en-us/articles/4913815623057

Borrowing license for offline use - https://docs.chaos.com/display/LIC5/Borrowing+Licenses+for+Offline+Use

If you need any further help/information, or if something isn't working (for example you can't use your license even with internet connection), please send us a ticket here: https://support.chaos.com/hc/en-us/requests/new

if you don't have internet, it doesn't work...when you don't have it, you can't edit the license and I don't even see a reason why you should edit it if it's paid for a whole month.
Chaos should check license at the end of the month when the subscription expires and that's all art...everything else is nonsense and BS
if I don't have internet for say a whole month and it happens the day after I pay...will I get my money back or will I still pay for something I can't use?
I know you all know exactly what I'm talking about and you're coming up with excuses in endless ways...
it's quite simple... if you have no internet, no corona render "party" despite payment. and when you don't have internet you can't manage things differently..is that right? yes, it certainly is ;)

... and I pay the license monthly not when I have internet access...so there's no point in making excuses because it's total nonsense and causing potential financial loss/harm to the user who paid for the service for a whole month and can't use it because of your paranoia

and from 30,49€ to 73.08€ for the same floating license per month for such way and this is only for one of the work position..it was perspective, beautiful, but it was enough with such prices and way of working under Chaos...thanks no

P.S. If someone is looking for paid job/work to convert our library of 3d models + corona materials into others render software, please write privately

[Stefan-L]

if you use the borrow license function, then it works also without internet ( i think some like this should be ON  default )