Some bugs

[DelightingPictures]

Hi,

Licences:
We are having several problems with licenses. Suddenly Chaos Scatter asks us for licenses, even though corona is running, even every time we open 3dsmax, and Chaos Scatter asks for a license again, it activates, we close max, run it again and start over.
At home I simply can't activate my license, even though none of my other licenses are in use on other computers. 

Corona Color Picker:
If you set the value to less than 25, and press OK, it randomly changes the value to 25. Some examples tested in the studio, if you put 15 it goes to 21, and if you put 5 it goes to 0.

Postprocessing cxr.
Randomly, when you open the .cxr files they change the postprocessing values to 0, even the type and amount of effects. In some cases the same cxr file opens fine, in other cases not, on some computers it opens fine, on other computers not. It makes no sense whether the postprocesses are lost or not. For a studio that releases a lot of renders and tests every day, this is madness.

We have more bugs but it would be good to fix them to start with.

[maru]

Thanks a lot for your reports, and I know this is not obvious, but something for the next time:
- please always report one issue per one forum thread/support ticket; do not include multiple different issues in a single report
- always use a descriptive name for your reports ("some bugs" is not a good name)
- you can find more guidelines here: https://support.chaos.com/hc/en-us/articles/4649117083409

I can see that you have already sent us a support ticket, which is grea, thanks for that!

What I can already say about the issues your reported:

Licences:
We are having several problems with licenses. Suddenly Chaos Scatter asks us for licenses, even though corona is running, even every time we open 3dsmax, and Chaos Scatter asks for a license again, it activates, we close max, run it again and start over.
At home I simply can't activate my license, even though none of my other licenses are in use on other computers. 

This will need our attention through the support portal (we need your registered email address and some more details). So we can't deal with it here.

Corona Color Picker:
If you set the value to less than 25, and press OK, it randomly changes the value to 25. Some examples tested in the studio, if you put 15 it goes to 21, and if you put 5 it goes to 0.

This is expected.
Check out these threads:
https://forum.corona-renderer.com/index.php?topic=15792.0
https://forum.corona-renderer.com/index.php/topic,14123.0.html
For more info, see: https://support.chaos.com/hc/en-us/articles/4528579184657--Understanding-sRGB-gamma-color-values-

Postprocessing cxr.
Randomly, when you open the .cxr files they change the postprocessing values to 0, even the type and amount of effects. In some cases the same cxr file opens fine, in other cases not, on some computers it opens fine, on other computers not. It makes no sense whether the postprocesses are lost or not. For a studio that releases a lot of renders and tests every day, this is madness.

We are investigating this.

[GeorgeK]

Postprocessing cxr.
Randomly, when you open the .cxr files they change the postprocessing values to 0, even the type and amount of effects. In some cases the same cxr file opens fine, in other cases not, on some computers it opens fine, on other computers not. It makes no sense whether the postprocesses are lost or not. For a studio that releases a lot of renders and tests every day, this is madness.

We have more bugs but it would be good to fix them to start with.

Removing the following Corona folder from your 3dsMax ENU should resolve the issue, can you please verify?

Steps:
Close any 3dsMax that is currently open, delete ONLY the Corona folder (or backup, remove it from the root folder temporarily) from your ENU location: C:\Users\<Username>\AppData\Local\Autodesk\3dsMax\20** - 64bit\ENU\en-US\plugcfg\corona (Be sure to restart 3dsMax), do not resave the original scene in V8 and only open the old/original one with Corona v8.

Re-Open your scene in v.8 then select the camera, go to its modify panel see if the overrides are enabled for tone mapping (disable it if unwanted), and then please check if tone mapping parameters are still wrong in the VFB.

(Report ID=CRMAX-1492)

[DelightingPictures]

Thanks a lot for your reports, and I know this is not obvious, but something for the next time:
- please always report one issue per one forum thread/support ticket; do not include multiple different issues in a single report
- always use a descriptive name for your reports ("some bugs" is not a good name)
- you can find more guidelines here: https://support.chaos.com/hc/en-us/articles/4649117083409

I can see that you have already sent us a support ticket, which is grea, thanks for that!

What I can already say about the issues your reported:

Licences:
We are having several problems with licenses. Suddenly Chaos Scatter asks us for licenses, even though corona is running, even every time we open 3dsmax, and Chaos Scatter asks for a license again, it activates, we close max, run it again and start over.
At home I simply can't activate my license, even though none of my other licenses are in use on other computers. 

This will need our attention through the support portal (we need your registered email address and some more details). So we can't deal with it here.

Corona Color Picker:
If you set the value to less than 25, and press OK, it randomly changes the value to 25. Some examples tested in the studio, if you put 15 it goes to 21, and if you put 5 it goes to 0.

This is expected.
Check out these threads:
https://forum.corona-renderer.com/index.php?topic=15792.0
https://forum.corona-renderer.com/index.php/topic,14123.0.html
For more info, see: https://support.chaos.com/hc/en-us/articles/4528579184657--Understanding-sRGB-gamma-color-values-

Postprocessing cxr.
Randomly, when you open the .cxr files they change the postprocessing values to 0, even the type and amount of effects. In some cases the same cxr file opens fine, in other cases not, on some computers it opens fine, on other computers not. It makes no sense whether the postprocesses are lost or not. For a studio that releases a lot of renders and tests every day, this is madness.

We are investigating this.

Hi Maru.
I thought it would be better to put several of these problems together for simplicity, it was a mistake. I apologise. Noted.

I will check everything you tell me. Thank you very much.