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Author Topic: 3ds Max keep closing  (Read 1146 times)

2021-05-28, 14:55:12

arnasvill

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3ds Max keep closing
Hello!
When I press stop and denoiser starts working 3ds max crashes.
I was thinking that maybe there is something wrong with 3ds max or corona, but after I reinstall everything nothing changes.
Maybe there is problem with cpu heating, I have AMD ryzen 3950x with noctua NH-D15, case fractal design R6.
When render is in process, cpu temperature is about "70-75C" and in task manager I can see that cpu works at 99% sometimes 82%, but when denoiser starts working cpu temperature
rises to 84-87C.
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2021-05-28, 15:49:54
Reply #1

maru

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Re: 3ds Max keep closing
We had a few very similar cases and it was always either:
- overheating
- not enough powerful power supply
- other hardware issue (e.g. motherboard not suitable for specific CPU)
- overheating / other issue due to overclocking

So I would advise to check these things first.
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Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us
2021-05-28, 16:04:44
Reply #2

arnasvill

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Re: 3ds Max keep closing
Quote from: maru on 2021-05-28, 15:49:54
We had a few very similar cases and it was always either:
- overheating
- not enough powerful power supply
- other hardware issue (e.g. motherboard not suitable for specific CPU)
- overheating / other issue due to overclocking

So I would advise to check these things first.

Motherboard asus rog strix x570 atx and PSU 850W, and no overclocking.
 So maybe it's overheating...
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