Bug reports

[CullenJCreations]

Hello, Im using c4d r21 with the latest corona and I keep receiving bug reports. I only receive the bug report when I begin to render a preview of the scene. I've attached the bug report to this thread. If more information is needed please let me know!

 It seems as if the issue is the Corona_Release.dll. It keeps saying the file has crashed.

[TomG]

Can you give more information on what you mean by "render a preview of the scene" - by "preview", do you mean using Interactive Rendering (and normal final rendering does not crash)? Or do you mean to some reduced resolution for the preview, but full resolution works fine? Or some other meaning of "preview"? Thanks!

[CullenJCreations]

Its happening in every scene that the corona sun and sky are added. It doesn't matter was resolution I put it at. Also, its any type of rendering. If I render a preview through the viewport, use the interactive render screen, or try a final render.

[CullenJCreations]

I really need some immediate help with this if anyone from the corona team is available.

[houska]

Hi CullenJCreations,

we will check your bugreport out. I can't promise a quick reply though. Unfortunately, bug hunting can be time consuming sometimes.

[CullenJCreations]

That's totally fine! Im appreciative of any help!

[houska]

Could you please try to go to C:\Users\_username_\AppData\Local\CoronaRenderer and remove all files from that directory? Please note: while this is perfectly safe to do, it will require re-activation of Corona upon the next C4D launch.

[CullenJCreations]

This worked! So, incase you have someone that has this same problem heres what happened...
 When I went to "c:>users>_Username_>" the Appdata file was hidden. With it being hidden it wasn't being updated or cleared when uninstalling corona. I had to make it visable, remove the files as you mentioned and sign in again when c4d opened. its all fixed now!

Thank you so much!

[houska]

Cool! Glad that solved it for you. Thanks for the follow-up, too!