3dsmax 2020 when closing it it got stuck

[yossioren113]

hey all i just restarted my pc and ive got again the same problem i am with 3dsmax2020 and when i close the X button the max is not responding even killmax and from the task manager wont help only restart to the machine help..
someone familiar with that? please any help :(
its happen only after i install corona..

[romullus]

If you'd uninstall only Corona, would that fix the issue? Could you try this?

[yossioren113]

you right its not corona..
im trying to figure it up right now i uninstall every 3rd 3dsmax components and still...
:(

[GeorgeK]

hey all i just restarted my pc and ive got again the same problem i am with 3dsmax2020 and when i close the X button the max is not responding even killmax and from the task manager wont help only restart to the machine help..
someone familiar with that? please any help :(
its happen only after i install corona..

Hi yossioren113,

Sounds like a software memory issue or a windows error, things to consider:

• Are you using scripts/plugins that start with 3ds Max?

• Any 3ds max 2020 Service packs installed?

• Do you experience the same issue in earlier versions of 3ds Max?

• Make sure before fresh reinstall, to have registry clean from 3ds max & your app-data roaming auto-desk folder clean, also backup everything before deleting.