IR RENDER CRUSH 3DSMAX

[yossioren113]

Hello in any scene when i im trying IR Render the 3dsmax stuck and i need to close it from the teskbar.
why its happen?

[maru]

Which Corona version are you using?
Can you try removing files as instructed in point 3 here? https://coronarenderer.freshdesk.com/support/solutions/articles/12000015667
If that does not help, please generate a minidump file and send it to us. Here is how (see points 1 and 2): https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006

[yossioren113]

Hey i used the latest corona version
i trying the 3 steps still stuck.
i dont get to the 3ds Max Error Report window
its just stuck so i go to teskbar and force to stop 3dsmax

[TomG]

The linked post has a second section, on how to collect the minidump if the Autodesk error report window is not available; it can be forced from the Process Explorer.