No License after Crash

[goldi89]

Hello Corona Team,

I've a FairSaaS/EDU License and everytime when C4D crash and it results in a bluescreen then corona renderer asks for an active license after next start. We work in an Office and the Username/Password are stored separately for security reasons and everytime we've to call the technican to log in.

Windows 10
C4D R19 Visualize

[Beanzvision]

Hi, can you please give me your customer zone email or COR number?

[goldi89]

Like I said I'm not in charge on any software licensing otherwise I would after every bluescreen just login by myself.

[Beanzvision]

Like I said I'm not in charge on any software licensing otherwise I would after every bluescreen just login by myself.

Can you have whomever it is with access to the details contact us at support@corona-renderer.com? Thx

[houska]

The user activation data should be saved in "C:\Users\YOURUSERNAME\AppData\Local\CoronaRenderer"
You can check for any changes in that directory when you licence Corona. The next signup, Corona will load your credentials and/or the licence from there.