Cannot start 3ds max after installing Corona 4

[didierraphael]

Hello, I use windows 10, Corona 5 and is updated all today

[rowmanns]

Hi,

So this could be a few things. Did you install Corona using the installer or using the unpack option? If it was the unpack option you will need to install the latest microsoft redistributables from here

Secondly, what are your current language and locale settings? As this could also be to do with your language and locale settings. Could you please try setting them both to English and see if this helps?

Thanks,

Rowan

[didierraphael]

I already tried all this. It's the same results. When I open 3ds Max and get to charge Corona gives error.

[rowmanns]

Hi,

In this case can you please create a support ticket https://coronarenderer.freshdesk.com/support/tickets/new

And one of our support team will help you.

Thanks,

Rowan

[didierraphael]

Thank you very much for your kind help, I will do it immediately. Greetings!