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Chaos Corona Forum
Chaos Corona for Cinema 4D
[C4D] Bug Reporting
[C4D] Resolved Bugs
"the installer encountered an error that caused the installation to fail"
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Topic: "the installer encountered an error that caused the installation to fail" (Read 6717 times)
2018-09-15, 00:08:53
smr
Active Users
Posts: 10
"the installer encountered an error that caused the installation to fail"
I don't know what to do, I reinstalled my Hackintosh and wanted to start to render, than corona got me like this...
Same OSX version on my Macbook, but there is everything running fine....
10.11.6 El Capitan - C4D r19/r16 - Corona B1
any one any idea?
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2018-09-15, 10:41:44
Reply #1
Beanzvision
Former Corona Team Member
Active Users
Posts: 3873
Bengamin
Re: "the installer encountered an error that caused the installation to fail"
Have you tried doing a custom install and "unpacking" the files instead?
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Bengamin Jerrems l
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2018-09-15, 12:38:47
Reply #2
smr
Active Users
Posts: 10
Re: "the installer encountered an error that caused the installation to fail"
Didn't work with "customize" but I dont know what you mean with "unpacking" the files?
Can you please explain it to me?
Would be lovely!
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2018-09-17, 12:30:35
Reply #3
Beanzvision
Former Corona Team Member
Active Users
Posts: 3873
Bengamin
Re: "the installer encountered an error that caused the installation to fail"
Hi there,
Can you try installing the latest dailybuild and let me know if the problem still stands? Thanks,
https://drive.google.com/drive/folders/1Kfqwz77XXO6dhroC6HzwEXk9m9pSZuW9
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Bengamin Jerrems l
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2018-09-17, 14:45:25
Reply #4
smr
Active Users
Posts: 10
Re: "the installer encountered an error that caused the installation to fail"
First of all thanks, it installed without any problem, but if i wanna start Cinema, i get this crash now... i also cant open corona standalone and image editor...
I've searched for the bugreport, but i also can't find it...
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2018-09-17, 15:32:46
Reply #5
Beanzvision
Former Corona Team Member
Active Users
Posts: 3873
Bengamin
Re: "the installer encountered an error that caused the installation to fail"
Thanks for letting us know. Can you please have a look at this article and send us what you can?
https://help.c4d.corona-renderer.com/support/solutions/articles/12000033461-how-to-report-issues-
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Bengamin Jerrems l
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2018-09-17, 17:41:54
Reply #6
smr
Active Users
Posts: 10
Re: "the installer encountered an error that caused the installation to fail"
hey really sorry, the folder in "preferences" was hidden, dunno... anyways i just found it
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2018-09-18, 09:28:51
Reply #7
Beanzvision
Former Corona Team Member
Active Users
Posts: 3873
Bengamin
Re: "the installer encountered an error that caused the installation to fail"
Thanks, we'll take a look.
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Bengamin Jerrems l
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2018-09-28, 13:08:56
Reply #8
Beanzvision
Former Corona Team Member
Active Users
Posts: 3873
Bengamin
Re: "the installer encountered an error that caused the installation to fail"
Is this still a problem with the latest dailybuild 2018/09/25?
https://drive.google.com/drive/folders/1Kfqwz77XXO6dhroC6HzwEXk9m9pSZuW9
Thanks,
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Bengamin Jerrems l
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2018-10-01, 09:35:21
Reply #9
Beanzvision
Former Corona Team Member
Active Users
Posts: 3873
Bengamin
Re: "the installer encountered an error that caused the installation to fail"
Any updates here?
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Bengamin Jerrems l
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2018-10-01, 09:43:51
Reply #10
smr
Active Users
Posts: 10
Re: "the installer encountered an error that caused the installation to fail"
Sorry had lot to do, trying it right now!
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2018-10-01, 09:48:38
Reply #11
smr
Active Users
Posts: 10
Re: "the installer encountered an error that caused the installation to fail"
still not gonna work...
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2018-10-04, 08:21:47
Reply #12
Beanzvision
Former Corona Team Member
Active Users
Posts: 3873
Bengamin
Re: "the installer encountered an error that caused the installation to fail"
Hi there, Just checking in to see if you have installed the latest release B2 RC1 and if you are still having issues? Thanks
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Bengamin Jerrems l
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2018-10-12, 01:18:26
Reply #13
smr
Active Users
Posts: 10
Re: "the installer encountered an error that caused the installation to fail"
Check it out tomorrow, thanks anyways!
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2018-10-12, 12:20:34
Reply #14
Beanzvision
Former Corona Team Member
Active Users
Posts: 3873
Bengamin
Re: "the installer encountered an error that caused the installation to fail"
There has been a new release since my last post. You can use the same link given.
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Bengamin Jerrems l
Portfolio l
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Chaos Corona Forum
Chaos Corona for Cinema 4D
[C4D] Bug Reporting
[C4D] Resolved Bugs
"the installer encountered an error that caused the installation to fail"