Corona freezes for long durations and crashes when using interactive mode.

[vermu]

Hi,

Have any one else encountered this behavior with recent patches, at least hotfix 3 and 4. I have relatively small interior scene and when I use interactive mode all is fine for a few moments then corona freezes for quite a long time. Blue circle starts rotating and when corona comes back from freeze interactive mode starts again from black screen. Now when I close interactive mode max crashes every single time. If I continue working with interactive mode on max won't crash. It happens when I close interactive mode. This is so annoying.

I have to check if this happens with every scene or is it just with this scene I am working now. Or is this related to some objects in my scene. I haven't had this problem always. It started when I updated hotfix updates.

[maru]

Hi, thanks for reporting.
Can you please contact us about this at support@corona-renderer.com and provide the following info?

-does it also happen in the newest daily build? See: https://coronarenderer.freshdesk.com/support/solutions/articles/5000570015
-which version of 3ds Max and Corona Renderer are you using?
-minidump generated during the freeze (when there is blue spinning circle) - see point 2 here: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006
-minidump generated from the crash - see point 1 or 2 here: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006
-a scene where you are able to reproduce this - you can use this uploader and include the file name in your report: https://corona-renderer.com/upload

This will allow us to understand the issue better and to provide a fix asap.

Thanks in advance!

[vermu]

Thx for the reply. I'll do that.

[vermu]

I had .3ds models imported from skechup in the same file. They were hidden during rendering though. I deleted all the sketchup stuff and now max does not render anymore. But it still freezes alot with this scene. I upload the scene and freeze minidump. I couldn't use the upload cause the file was bigger than allowed. I used the other upload method that was meant for bigger files. I hope you can solve the freezing.

Scene started crashing again. I load the crash minidump to you via uploader. This crash minidump is now separated and did not come with the rest of the files.

1523015794_3dsmax-minidump.dmp This is the name of the minidump