animation render stuck on cleaning up for hours

[maciek.c]

While rendering an animation (on a single machine, no DR involved) corona gets stuck on cleaning up between frames for hours. First time it happened, render got stuck for 10 hours, second time - 6 hours. Each time I just needed to move the mouse - just like the idle system state stops clean up between frames.

Corona version: 1.7
Full-speed, Non-debug, MaxSDK 2016
Build timestamp: Oct 24 2017 10:47:16

3dsmax 2016, win10, dual xeon v2 rig

[maru]

I think it might be something related to your system going into some kind of sleep mode. Can you check your power management settings and make sure that there is no sleep or hybernation enabled after some time, or something similar? It may be also useful to check in BIOS.

Other than that, please contact us at support@corona-renderer.com with:
-exact description of what is happening
-any scene where the problem can be observed (you can use this uploader and tell us what is the file name - https://corona-renderer.com/upload )
-your exact 3ds Max version, Corona version, CPU model, installed RAM and RAM usage during rendering

[maru]

(happened only once, asked the customer to contact us if it ever happens again - either here or over support@)