Material library crahsing 3ds max

[johnattan_R]

Hi, after intalling the DB Corona_2017-09-20, everytime i update into a new version (as in the case of the RCs), when i try to open the Material library 3ds max crashes. I uninstalled and removed corona, removed the files in C:\Users\name\AppData\Local\Autodesk\3dsMax\2016 - 64bit\ENU\en-US\plugcfg, and installed again the RC4, and still the same problem with material library.

Went back to the DB from 09-20 and everything worked fine again with the mat  lib. But still, can't use any of the RCs, it just crashes max when i try to use the Library.

Please how can i solve this?

[Ondra]

Hi, can you upload a minidump (see my signature)?

[johnattan_R]

Sure thing,thanks!
By the way, now i'm back to the DB from 09-20, but this problems happens with every other  newer version. i tried the RC1 and now RC4, the same problem

[Ondra]

Hi,
the crash is inside this file: ConvertToPDFShellExtension_x64.dll

I think you have installed something that injects itself into every application, including 3ds Max, and is causing the crash. There is no way for us to prevent it. Try uninstalling whatever this is and running corona again

[johnattan_R]

Thanks very much, i'll check it now!

[johnattan_R]

Hi,
the crash is inside this file: ConvertToPDFShellExtension_x64.dll

I think you have installed something that injects itself into every application, including 3ds Max, and is causing the crash. There is no way for us to prevent it. Try uninstalling whatever this is and running corona again

Done, was A stupid and problematic software installed by ASUS (PhantomPDF by Foxit) that i didn't even knew i had,  i uninstalled it, and now everything is working fine, now testing the RC4, Thanks very much for your prompt reply and your hardwork!