Author Topic: [feedback] Mat Editor causes it to crash  (Read 3975 times)

2017-04-11, 00:18:51

JPV

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Brand new to the forum so apologies if this is answered elsewhere.

Two part question but the main issue is that Max is now crashing a lot with Corona installed and 99% of those crashes are when i'm trying to use the material editor - either eye dropping a material from the viewport of if ive left Max open for a while and come back to it and simply clicked into one of the materials to get started. Bizarre

The other issue which is annoying but I can live with over crashes is every time I start max, either after a crash or fresh I have to re enter all my corona license details?

Thanks
« Last Edit: 2017-04-13, 11:23:18 by Ondra »

2017-04-11, 08:15:13
Reply #1

Ryuu

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Which version of Corona are you using? Please send us minidumps generated from the crashes so that we can see what's wrong.

2017-04-11, 16:22:18
Reply #2

maru

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Here is how to collect a minidump when Max crashes: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-
You can then send it to us at support@corona-renderer.com
Also, this might be helpful: https://coronarenderer.freshdesk.com/support/solutions/articles/12000015667
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2017-04-18, 04:37:44
Reply #3

JPV

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Which version of Corona are you using? Please send us minidumps generated from the crashes so that we can see what's wrong.

1.5 hotfix 2, its just done it again so I will send the dump file to the support email given, thanks

2017-04-18, 04:39:58
Reply #4

JPV

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Here is how to collect a minidump when Max crashes: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-
You can then send it to us at support@corona-renderer.com
Also, this might be helpful: https://coronarenderer.freshdesk.com/support/solutions/articles/12000015667

Will send dump file to that support email address

Thanks for the info regarding license issues, I have fixed it now, was only a minor thing but a little irritating

2017-04-18, 12:50:18
Reply #5

Ryuu

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2017-04-19, 00:15:02
Reply #6

JPV

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Would it be possible to try the latest 1.6 RC to see if the problem is still present? https://coronarenderer.freshdesk.com/support/solutions/articles/5000570015-daily-builds

I will definately try that and report back, just reading through some support info from Marcin

Thanks for the help so far

2017-06-09, 20:22:31
Reply #7

Ondra

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Hi,
any progress?
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)

2017-07-01, 12:53:27
Reply #8

Ondra

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no updates, closing down
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)