Author Topic: Dr problem  (Read 6873 times)

2016-09-14, 22:14:54

ZorgIT

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Hello! I try to render with DR server, it's work on 2 PC, but 3 PC don't wont render.
maxlog from this PC:
Max install location: D:\All\Programms\Autodesk\Max\3ds Max 2016\
14.09.2016 22:55:39;  Max file being rendered: C:\Users\username(cyrillic)\AppData\Local\CoronaRenderer\DrData\received_scene_848198583.max
14.09.2016 22:55:39;  Renderer: Corona 1.4 (hotfix 1)
14.09.2016 22:55:55;  Error rendering frame 0: Unknown error while loading application
14.09.2016 22:55:55;  Send End of Job command to Max
14.09.2016 22:55:56;  Job Completed with Error(s) - see above
14.09.2016 22:55:56;  Total elapsed time 00:-2147483648:-2147483648
14.09.2016 22:55:56;  Scene C:\Users\username(cyrillic)\AppData\Local\CoronaRenderer\DrData\received_scene_848198583.max completed.
14.09.2016 22:56:06;  Error occured while rendering job.

if i strart this scene from this folder i have no any error or message, also i can start render this scene from this PC and again have no error.
i try to run drserver as administrator, try reboot PC.
Windows 7 proff x64. 3d's max 2016 sp3 ext2. Corona 1.4 hotfix 1 (FairSaaS with 3 node). On all PC.
How to solve this problem? (i have cyrillic symbol in working directoy of corona renderer DrServer, how to change this? maybe this solve the problem)
p.s. Sorry for my English

upd. i try to reinstall autodesk backburner, nothing changes
« Last Edit: 2016-09-14, 23:31:58 by ZorgIT »

2016-09-15, 08:49:03
Reply #1

Frood

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Can you please post "DrLog.txt" from the DrData directory of a failing node as well?

Good Luck


Never underestimate the power of a well placed level one spell.

2016-09-15, 14:07:06
Reply #2

maru

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The "unknown problem" is described here:
https://coronarenderer.freshdesk.com/support/solutions/articles/5000539776
Are you sure that you did everything correctly? Do you have only one version of Backburner on that PC?

How to solve this problem? (i have cyrillic symbol in working directoy of corona renderer DrServer, how to change this? maybe this solve the problem)
You can move DRserver anywhere you wish. It's "portable".

Also, do not start DRserver as administrator:
https://coronarenderer.freshdesk.com/support/solutions/articles/12000002048
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2016-09-19, 15:59:50
Reply #3

ZorgIT

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The "unknown problem" is described here:
https://coronarenderer.freshdesk.com/support/solutions/articles/5000539776
Are you sure that you did everything correctly? Do you have only one version of Backburner on that PC?

How to solve this problem? (i have cyrillic symbol in working directoy of corona renderer DrServer, how to change this? maybe this solve the problem)
You can move DRserver anywhere you wish. It's "portable".

Also, do not start DRserver as administrator:
https://coronarenderer.freshdesk.com/support/solutions/articles/12000002048

DRserver install directroy (C:\Program Files (x86)\Corona\DrServer), but drserver working directory  (%Appdata%\local\coronaRenderer\DrData), and if i try to move drserver working directory no changes . I have only one backburner.

about https://coronarenderer.freshdesk.com/support/solutions/articles/5000539776
i try to reinstal backburner, no changes
i try to uninstall backburner, clean registry and install it again - no changes

2016-09-19, 16:07:13
Reply #4

maru

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I think it could be due to Cyrillic alphabet indeed. Can you try changing Windows username? Or maybe setting up a new user account, and then trying to run DR?
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2016-09-19, 16:29:11
Reply #5

ZorgIT

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I think it could be due to Cyrillic alphabet indeed. Can you try changing Windows username? Or maybe setting up a new user account, and then trying to run DR?
Unfortunatly if change name to user system folders like "c:\users\username" have no change.
i try to create new user, and I assumed all work. how to change work directory to drserver, perhaps there is a startup key.

2016-09-19, 16:59:14
Reply #6

maru

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I think it could be due to Cyrillic alphabet indeed. Can you try changing Windows username? Or maybe setting up a new user account, and then trying to run DR?
Unfortunatly if change name to user system folders like "c:\users\username" have no change.
You could try changing username in Windows settings, not manually changing the folder name. Control Panel\User Accounts and Family Safety\User Accounts
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2016-09-19, 17:06:29
Reply #7

ZorgIT

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I think it could be due to Cyrillic alphabet indeed. Can you try changing Windows username? Or maybe setting up a new user account, and then trying to run DR?
Unfortunatly if change name to user system folders like "c:\users\username" have no change.
You could try changing username in Windows settings, not manually changing the folder name. Control Panel\User Accounts and Family Safety\User Accounts
Thank you, I know how to change the user name. But windows  are not change folders name when changing a user name .

2016-09-19, 17:48:55
Reply #8

Frood

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I think it could be due to Cyrillic alphabet indeed.

For sure. Take a look at DrLog.txt when the max spawning parameters are logged. It stops logging the line straight after "C:\Users\"


Good Luck

Never underestimate the power of a well placed level one spell.

2016-09-19, 18:35:06
Reply #9

ZorgIT

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I try:
1. rename user account
2. Rename folder
3. Rename user with netplwiz
4. Rename link on this folde in registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
no changes.

Solved by create new user without cirillyc symbol
Note: I would like to be able to change the working directory
Thank you for response