Author Topic: Unknown Internal error  (Read 4770 times)

2016-02-24, 10:41:04

Sara Bakhit

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Hello,

I got this error while trying to render a basic scene not too much light and all material used are corona and lights too

2016-02-24, 11:28:07
Reply #1

Ondra

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can you upload us the scene?
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)

2016-02-24, 12:52:46
Reply #2

Sara Bakhit

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Sure thing it's here
I uploaded it on We transfer because it's larger than the limit here http://we.tl/ka8uAc2b5P

2016-02-24, 13:32:33
Reply #3

maru

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Just a note: if you compressed it, it would be a 2mb file. :)
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2016-02-24, 13:36:42
Reply #4

maru

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I am not getting this error in 1.3 or DB. Which version did you use? Is this reproducible for you, happens randomly, or happened just once?
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2016-02-24, 14:03:47
Reply #5

Sara Bakhit

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Hello,

I'm just using the trial version just downloaded it yesterday and this is my first time using it.

Could it be because of the trial? and I already tried it on different scenes and it worked like magic? any thoughts?

2016-02-24, 15:37:22
Reply #6

maru

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Trial version is exactly the same as the paid one.

We won't be able to tell anything unless you or we manage to reproduce this. Any thoughts? :)
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2016-02-24, 15:42:20
Reply #7

romullus

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Maybe try to create minidump with process explorer when you get that error and attach it here?
I'm not Corona Team member. Everything i say, is my personal opinion only.
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2016-03-01, 10:07:27
Reply #8

Sara Bakhit

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It's still not working maybe I will try to reproduce it but It will take some time to finish it agian

2016-03-01, 11:49:57
Reply #9

maru

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Next time when it happens, can you report it here? https://coronarenderer.freshdesk.com/support/tickets/new
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2016-03-01, 12:40:11
Reply #10

Sara Bakhit

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sure thing! Thank you

2016-05-08, 19:59:54
Reply #11

Ondra

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The scene is lost unfortunately, do you still have it? Could you reupload it to http://corona-renderer.com/upload?
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)

2016-08-21, 21:50:03
Reply #12

Ondra

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Inactive topic
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)