Chaos Corona Forum
Chaos Corona for 3ds Max => [Max] General Discussion => Topic started by: CharlyRT on 2024-10-23, 19:07:39
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Hi
I have been struggling a lot, but I mean a lot with Corona 12, its crashing every single time, with everything, moving objects, editing objects, editing materials, using Undo, open images in VFB, and a long list of etc. Every crash comes from CoronaMax_Relase-2024 or 2025.Dll. All files have been cleaned using multiple tools and always crash. This was not happening with Corona 11, Corona13 dailys have been beheaving similar to 11, but 12 its a nightmare.
I have reported this and the only recommended thing is trying reseting the ENU, this has helped me, but I have no access to any Script installed there, since I use alot this is very frustrating, so I wanted to know which kind of scripts avoid or which ones pay attention to.
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To be honest, it probably wasn't a particular script causing the problem, just sometimes the ENU gets in a mess due to Max itself and it needs resetting. That can happen even with no scripts (have had it happen to me). So most likely it is safe to set up all the scripts you used to use - though let's see what others say before you go and do that, just to get some more feedback on the topic! I do know the ENU can just get messed up "because", but perhaps someone has had experience where it was caused by a particular script.
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Hi Tom
Thanks for answering, Corona12 has alot of bugs, I have sent a couple of files to support and the only recommendation that was given was "delete all plugins and scripts" I mean really? Also resetting the ENU every single time its not practical, I know that sometimes it gets corrupted and this solves mostly all of the issues, but c'mon its really frustrating, and this is happening very often and only when I install all the scripts, I cannot even save my configuration, every time Max crashes and delete my customized files.
For what I have tested, Corona 13 Daily its more stable, also Corona 11, but I cannot use them for work.
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resetting the ENU every single time its not practical
Once you have a stable environment backup your ENU, so if something does break in future you can revert your ENU without having to reinstall all your scripts/toolbars etc.
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I have been struggling a lot, but I mean a lot with Corona 12, its crashing every single time, with everything, moving objects, editing objects, editing materials, using Undo, open images in VFB, and a long list of etc. Every crash comes from CoronaMax_Relase-2024 or 2025.Dll. All files have been cleaned using multiple tools and always crash. This was not happening with Corona 11, Corona13 dailys have been beheaving similar to 11, but 12 its a nightmare.
Corona12 has alot of bugs, I have sent a couple of files to support and the only recommendation that was given was "delete all plugins and scripts" I mean really?
Every time you experience a bug, be it a crash or something else, please contact us at https://support.chaos.com/hc/en-us/requests/new and provide all the necessary information. Most importantly, the problematic scene and at least one minidump file generated from the crash. For full instructions, please see https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max
Could you please share the number of your ticket(s) where you were advised to delete all plugins and scripts? I could only find one old ticket under your forum email address.
Also resetting the ENU every single time its not practical, I know that sometimes it gets corrupted and this solves mostly all of the issues, but c'mon its really frustrating, and this is happening very often and only when I install all the scripts, I cannot even save my configuration, every time Max crashes and delete my customized files.
If resetting ENU helps in your case, then it means that it was corrupted and most likely it doesn't have anything to do with Corona.
What exactly do you mean by installing scripts? What specific scripts are they? If the crashes start appearing once you install some specific scripts, this is probably some problem with those scripts, not 3ds Max or Corona.
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resetting the ENU every single time its not practical
Once you have a stable environment backup your ENU, so if something does break in future you can revert your ENU without having to reinstall all your scripts/toolbars etc.
Thank you James. Interesting
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you're welcome lupaz
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resetting the ENU every single time its not practical
Once you have a stable environment backup your ENU, so if something does break in future you can revert your ENU without having to reinstall all your scripts/toolbars etc.
Thanks, but Believe me, I have done that multiple times, and after some time or different projects the same ressult
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Every time you experience a bug, be it a crash or something else, please contact us at https://support.chaos.com/hc/en-us/requests/new and provide all the necessary information. Most importantly, the problematic scene and at least one minidump file generated from the crash. For full instructions, please see https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max
I did the last time with a personal project, right now these projects are from work and I cannot share anything
Could you please share the number of your ticket(s) where you were advised to delete all plugins and scripts? I could only find one old ticket under your forum email address.
I think the Ticket number is: 270248, Im attaching the response from 3d Support specialist
If resetting ENU helps in your case, then it means that it was corrupted and most likely it doesn't have anything to do with Corona.
Well everytime that 3ds Max crash the report says that it was from CoronaMax_Release-2025.dll, Im attaching an example
What exactly do you mean by installing scripts? What specific scripts are they? If the crashes start appearing once you install some specific scripts, this is probably some problem with those scripts, not 3ds Max or Corona.
Thats the original issue, everytime that I clean ENU folder and start installing scripts that are dragged to max, everything start to crash, which one, I dont know, mostly these scripts are tools for Quads or simple scripts. Again, every crash its reported as module name: CoronaMax_Release-2025.dll, or this crash module doesnt necessary mean that its Coronas fault?, when I use Vray I dont have any issue at all.
I know its practically impossible to know, thats why I wanted to ask If anyone knew which kind of scripts are problematic for Corona, I have used different PCs and always the same issue, also because my coworkers doesnt use any of them and they havent had any issues. Theres something in my CUI thats messing a big time with Corona12.
Sorry I dont know really how to use quotes, I think I messed up the response :(
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Thanks for all the information. Just a note, the support ticket was submitted in July. If you are still getting crashes, please contact us again (https://support.chaos.com/hc/en-us/requests/new) and attach at least one new minidump. Our developers should be able to find out what exactly is causing the crash.
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Ill try to do that, this week, Thanks Marcin
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I experience frequent crashes, mostly due to the CoronaUtil or something of the sort. Sometimes, I have to reset the render settings and manually reconfigure everything to get it working again, but it's definitely an ongoing struggle.
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I experience frequent crashes, mostly due to the CoronaUtil or something of the sort. Sometimes, I have to reset the render settings and manually reconfigure everything to get it working again, but it's definitely an ongoing struggle.
As usual, please contact us with a minidump and, if possible, a scene where it happens. https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max
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Thanks, but sometimes I cant. I got 2 crashes today and it gets completely stuck, the only way to get out is CTRL ALT DEL. This happens when IR.
Actually almost every time It crashes on the first try of IR, then I close it and try again and sometimes it works. IR usually will cause me crash and I have a beefy machine, 256 RAM, RTX 4090.
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If 3ds Max is frozen like that, but you are able to bring up the Task Manager, then you should also be able to capture a minidump using Process Explorer as instructed here (see point 2) - https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max
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I get about 20+ crashes a day. With errors all over the place.
I get one where the screen is black and it doesn't do anything. And another weird error that says internal error.
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Hi Alex, I have just started a support ticket #310195 for you. You should receive an email notification.
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Thanks! I’ve submitted a support ticket and shared several dump files. Hopefully, these can help you pinpoint the crash module. My file is quite large, with assets from my personal library, Chaos, AXYZ Anima, and Poliigon, so it’s pretty massive. But If it needs to be transferred I can do that.
To work around the issue, I constantly use Prune, Forensic, and merge the objects into a new scene, which temporarily fixes it. However, the problem returns. Almost every time I start an Interactive Render (IR), it crashes; then I reopen the file and try again, and it might work.
I suggest for the Corona Team to create a public poll in this forum to gather basic feedback. Questions could include:
Is Corona generally stable?
Does it often crash during rendering?
Is it slow when connecting Corona materials in the Slate Material Editor?
This would help gather valuable insights to incorporate in the next update.
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I suggest for the Corona Team to create a public poll in this forum to gather basic feedback. Questions could include:
Is Corona generally stable?
Does it often crash during rendering?
Is it slow when connecting Corona materials in the Slate Material Editor?
This would help gather valuable insights to incorporate in the next update.
That's a great idea.
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Thanks! I’ve submitted a support ticket and shared several dump files. Hopefully, these can help you pinpoint the crash module. My file is quite large, with assets from my personal library, Chaos, AXYZ Anima, and Poliigon, so it’s pretty massive. But If it needs to be transferred I can do that.
To work around the issue, I constantly use Prune, Forensic, and merge the objects into a new scene, which temporarily fixes it. However, the problem returns. Almost every time I start an Interactive Render (IR), it crashes; then I reopen the file and try again, and it might work.
Thank you, I was able to find the ticket #308975. I will make sure it is handled correctly.
I suggest for the Corona Team to create a public poll in this forum to gather basic feedback. Questions could include:
Is Corona generally stable?
Does it often crash during rendering?
Is it slow when connecting Corona materials in the Slate Material Editor?
This would help gather valuable insights to incorporate in the next update.
I understand this idea, but the best anyone experiencing such issues can do is send a new support ticket at https://support.chaos.com/hc/en-us/requests/new
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As maru says, the poll would not be useful - we'd have to follow up with every person who voted on every issue, and ask them to submit a ticket so that we had information like which Corona version, which DCC and which version, which OS, is it scene specific, can they send in the sample scene, can they share any error messages they get, and so on. So we can just skip the middle part (the poll) and go straight to having tickets raised for any issue anyone is experiencing, where we'll have all the details needed to actually take action, and we'll still have the "overall count of how many times an issue is reported" too :)
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Thanks, but sometimes I cant. I got 2 crashes today and it gets completely stuck, the only way to get out is CTRL ALT DEL. This happens when IR.
Actually almost every time It crashes on the first try of IR, then I close it and try again and sometimes it works. IR usually will cause me crash and I have a beefy machine, 256 RAM, RTX 4090.
Recently Im having lots of crashes, but 3ds Max get stuck after saving an autoback and it doesnt create any MiniDumps, I have noticed that everything comes very unstable when using IR, if I dont use it I can work very smoothly, well, there are times when changing some parameter in materials or lights that takes too long, but no crash, as soon as I start using IR I have crashes with everything, moving objects, editing materials and geometry, undo operations, etc, its not that im using it while doing these operations, I learned my lesson but even with no IR, 3ds Max crash.
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So im not the only one, using Max 2022, corona 12 and I get soooo many material editor crashes. Resetting mat editor, crash. Scrolling through mat editor, crash. Yesterday I picked a simple corona mat from an object, crash. Resetting ENU wont fix it. Reinstalling Corona doesn`t fix it. Im starting to think there`s a big compatibility bug with the default physical material and or built in Arnold. Most times mat edit crashes on an empty scene (but Corona is default renderer always)
So I am stumped. Hope they fix this in R13 because frankly it`s a mess and I have autosave on for every 5 minutes (which is annoying on 2-3 gb scenes) hope someone comes up with a solution. Cheers
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SAME HERE :)))))))))
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For a reminder with anyone experiencing crashes, be sure to send in a ticket (https://support.chaos.com/requests/new ), with the minidump, details of Corona version and DCC version and OS version, what you were doing before the crash, preferably the scene where the crash happened, any error messages received, and any other information that may be relevant. This is the only way we can take a look at what is happening and resolve it, so I am hoping no-one is just posting "And me!" here without having a ticket sent in so that we can help you all. Thanks!