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[C4D] I need help! / Re: Problems with Chaos Cosmos Browser Wood Textures
« on: Today at 10:23:01 »
Hi, thanks for reporting this. Could you please:
1. Let me know what kind of license you are using? I am not accusing you of using un-licensed Corona or anything like that. Just making sure that everything is fine on our side with the ability to render Chaos Scans.
2. Check if the issue appears only with Chaos Scans or both Scans and regular materials? Scans have a purple icon in the corner of their thumbnails - see screenshot.
3. Send us any scene where this can be reproduced? You can attach it here if it's small enough, upload to some 3rd party service, or contact us here and attach it to your ticket - https://support.chaos.com/hc/en-us/requests/new
Thanks in advance!
1. Let me know what kind of license you are using? I am not accusing you of using un-licensed Corona or anything like that. Just making sure that everything is fine on our side with the ability to render Chaos Scans.
2. Check if the issue appears only with Chaos Scans or both Scans and regular materials? Scans have a purple icon in the corner of their thumbnails - see screenshot.
3. Send us any scene where this can be reproduced? You can attach it here if it's small enough, upload to some 3rd party service, or contact us here and attach it to your ticket - https://support.chaos.com/hc/en-us/requests/new
Thanks in advance!