***SOLUTION*** Chaos Cosmos Won't Load

[BigAl3D]

I was going to download a mode and the update message came up. I clicked update since it says it will only take a few seconds. After a few minutes, I canclelled it. Now all I get is this message when tryin to open Cosmos Browser:

"Cannot open the Cosmos Browser, because Cosmos Service is not running."

Any idea how to fix this?

[BigAl3D]

I was running release v12, but then download v13 daily just to see if it fixed my problem, but no. It did not.

[burnin]

Working fine from here...
Re-install, re-start, check, if 'service' is running for 'real' via "Task Manager"... (have no clue how you do it on a mac)

[BigAl3D]

Thanks for the reply. Yeah, on Mac it's called the Activity Monitor. Searched for Corona, Chaos and Cosmos with zero results. Not sure that is unusual or not. Didn't know Cosmos would show up a separate process.

As I stated, I installed the latest daily just to see. Restarted C4D and still nothing. Maybe I'll reboot the system and check. Post back soon.

[BigAl3D]

Didn't change a thing. Guess I'll have to open a ticket.

[burnin]

Yeah, on windows it starts w/ OS and is running in the back. Disabling it, disables access.

[BigAl3D]

These steps from support fixed it right away. Also, to my surprise, after Cosmos loaded back up it remembered any models I had previously downloaded. Nice.


Mac OS Steps:
Please uninstall Chaos Cosmos from Applications, then delete the cpkg.db and cpkg.meta files from your documents in the Chaos Cosmos folder. If they are not there, please open ~/Library/ApplicationSupport/Chaos/Cosmos/DB and delete them from there. However, those 2 files must be deleted before reinstalling Cosmos.

[riccky]

Hi, I've got the same problem after installing the hotfix on mac OS. What do you mean by reinstalling Cosmos ? From the corona installer or is there somewhere a cosmos installer ? Thanks for your reply.

[BigAl3D]

I don't remember having to download and install Cosmos separately. Probably delete the files I posted and re-install Corona. Might as well reboot for good measure. If it Cosmos shows up, it will then figure out the stuff you already downloaded and update if necessary.

Reach out to support if this is not correct.

[riccky]

I install a fresh cosmos and now it works. thanks