***SOLUTION*** Chaos Cosmos Won't Load

[BigAl3D]

I was going to download a mode and the update message came up. I clicked update since it says it will only take a few seconds. After a few minutes, I canclelled it. Now all I get is this message when tryin to open Cosmos Browser:

"Cannot open the Cosmos Browser, because Cosmos Service is not running."

Any idea how to fix this?

[BigAl3D]

I was running release v12, but then download v13 daily just to see if it fixed my problem, but no. It did not.

[burnin]

Working fine from here...
Re-install, re-start, check, if 'service' is running for 'real' via "Task Manager"... (have no clue how you do it on a mac)

[BigAl3D]

Thanks for the reply. Yeah, on Mac it's called the Activity Monitor. Searched for Corona, Chaos and Cosmos with zero results. Not sure that is unusual or not. Didn't know Cosmos would show up a separate process.

As I stated, I installed the latest daily just to see. Restarted C4D and still nothing. Maybe I'll reboot the system and check. Post back soon.

[BigAl3D]

Didn't change a thing. Guess I'll have to open a ticket.

[burnin]

Yeah, on windows it starts w/ OS and is running in the back. Disabling it, disables access.

[BigAl3D]

These steps from support fixed it right away. Also, to my surprise, after Cosmos loaded back up it remembered any models I had previously downloaded. Nice.


Mac OS Steps:
Please uninstall Chaos Cosmos from Applications, then delete the cpkg.db and cpkg.meta files from your documents in the Chaos Cosmos folder. If they are not there, please open ~/Library/ApplicationSupport/Chaos/Cosmos/DB and delete them from there. However, those 2 files must be deleted before reinstalling Cosmos.

[riccky]

Hi, I've got the same problem after installing the hotfix on mac OS. What do you mean by reinstalling Cosmos ? From the corona installer or is there somewhere a cosmos installer ? Thanks for your reply.

[BigAl3D]

I don't remember having to download and install Cosmos separately. Probably delete the files I posted and re-install Corona. Might as well reboot for good measure. If it Cosmos shows up, it will then figure out the stuff you already downloaded and update if necessary.

Reach out to support if this is not correct.

[riccky]

I install a fresh cosmos and now it works. thanks

[Jac.obj]

Hi mate, i have the same problem, i've already opened a ticket, and i've already uninstalled corona and cosmos, but i can't find cpkg.db and cpkg.meta files from my documents, i mean there aren't any type of of this file, is it possible that this files have already been deleted?

thanks

[BigAl3D]

@Jac.obj, not sure what's going on with your install, but a simple solution would be to download the Corona installer, whatever version you're using, and run it. It will replace all that stuff and, as I mentioned previously, when Cosmos comes back online, it will see what assets you have downloaded and all will be well. Too bad this is a constant issue now. Any time I see Cosmos pop up with an update "It will only take a few seconds", I don't click those anymore unless it implies a major update. Those few seconds turn into never ending ball spinning.

[eyelike]

@BigAl3D, I'm doing the same! (last time it was a problem of authorization on folder / Mac Sonoma)

[sprayer]

Search in start menu Start Chaos Cosmos Browser and run.
or you can created shortcut with 

Code: [Select]

"C:\Program Files\Chaos Group\Chaos Cosmos\cbservice.exe" start


[runx]

On a Mac it occurs that when updating Cosmos the process gets stuck.
But in the background the installer was downloaded and mounted as a .dmg drive.
Look for that and rerun the installer.