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Messages - johan belmans

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1
[Max] I need help! / Re: Advice for 28K rendering issues
« on: 2022-04-13, 22:03:18 »
I would follow Romullus advice.
But If you really want to render at that resolution, you can make use of the Tile or Jigsaw rendering option in Deadline.
https://docs.thinkboxsoftware.com/products/deadline/10.1/1_User%20Manual/manual/app-3ds-max-smtd.html?highlight=tile%20rendering%20section#tile-region-rendering-options-rollout

2
Yes :-)

3
News / Re: Corona + V-Ray + Enscape = awesome!
« on: 2022-01-11, 16:21:47 »
Congratulations!

I will keep an eye on: "We'll have more to share with you soon, so stay tuned!" :-)

4
Hi Edwin,

thanks for your reply in this thread. It would be great if you and your team could keep an eye on the Deadline forum to sort out this kind of issues.
Although I can image it will take a lot of your time browsing to all the posts over there.
But hey I am still a Deadline fan. Keep up the good work!

Merry Christmas

5
[Max] General Discussion / Re: Corona DR + deadline problem
« on: 2021-12-21, 09:15:26 »
Hi

we use Deadline, but we never make use of Corona DBR. So I cannot help you out on this matter.
But as Algato mentions, you should contact the support team of Deadline.

6
Just tested the patch were Maru is referring to and I can confirm the issue (I had so far) is solved.

7
Hi Maru,

just did. ID  #15485

8
Is this an issue caused by Corona therefore, rather than Deadline? Wondering who's responsibility it lies with to fix.

Always "silent" happens when devs (no matter which company) have to answer such a question ;-)

We really don't want this. Sorry for the delay here.

To anyone who is having some Corona + Deadline issues:
Can you please submit a support ticket at https://corona-renderer.com/link/contact-support
Please include the following info:
- which exact version of Windows, 3ds Max, Corona, and Deadline you are using
- what exactly is happening (e.g. I am sending a job to the farm and rendering is not starting on a node)
- any logs you can connect (e.g. Deadline logs and/or Corona DR logs if you are using Corona DR)
- if you see any kind of error message / notification - please also include a screenshot

Once this is done we will reply, possibly with some further questions, and once we understand the issue, we can contact Deadline support about this to find out on whose side the culprit is.

These kinds of investigations are complex (similar like with 3rd party plugins), but we did it in the past and it can work out well.

Reporting on the forum is great, it makes us see that there is some issue, but we may easily miss some important information and following a thread with many replies is inconvenient.

hi Maru,

I will submit a ticket.

For the moment the issue is pinned down to the following:

WHEN a Corona 7hf1 render job (Max2022.3 in my case) is sent to Deadline (all newer releases after 10.1.16.9)
AND the default UHD cache path isn't touched (C:\HdCache.hdc).
THEN the job will appear in Deadline monitor, will get assigned to a worker. The worker will start the job, and depending on the heaviness of the scene will quit after a while. The Corona VFB does not pop up. In the end the job will not render and no error logs in Deadline will appear to pin point the issue.

Even if you send a corona render job which only make use of Path Tracing for primary and secondary solver, the job will not render as long the UHD cache path is  C:\HdCache.hd

If you reset all corona settings or remove the default UHD cache path, the job will render.

All the releases of Deadline prior to and 10.1.16.9 included didn't suffer from this issue.

I cannot verify if Corona DR is suffering from this issue, as we do not use DR.

EDIT: I tried to submit a "ticket", but can only submit a "request"....

9
Is this an issue caused by Corona therefore, rather than Deadline? Wondering who's responsibility it lies with to fix.

Always "silent" happens when devs (no matter which company) have to answer such a question ;-)

10
Next update about fixing the issue:

It seems that the file path for UHD caching is the trouble maker, even when UHD cache is not used.
If you remove the default path C:\HdCache.hdc, the file will render when submitted from MAX.


11
Hi Alex,

I agree with the poor support of Thinkbox or Amazon.
But still deadline is a powerful solution for render management in Max.

Update about fixing the issue in Deadline:

A better solution in the meanwhile is to reset the Corona Render settings.
I never thought we would make use of the "Reset Settings" button in the Render Setup menu of corona in the Scene tab.
But if you do so, you can send renderjobs to deadline from Max again.
All problematic files, I have tested so far, which did get errors in the past render fine now.

12
Update:
A better solution in the meanwhile is to reset the Corona Render settings.
I never thought we would make use of the "Reset Settings" button in the Render Setup menu of corona in the Scene tab.
But if you do so, you can send renderjobs to deadline from Max.
All problematic files, I have tested so far, which did get errors in the past render fine now.

13
FYI: We have updated Deadline to release 10.1.19.4 and all runs smoothly

edit:
not that smoothly ..... anyway, some jobs render fine other do not. But there is a workaround.
Jobs which do not render when submitted from inside 3ds Max, will render when submitted from the Monitor by Submit/3d/3ds Command or by Submit/3d/3dsmax

I reported this on Deadline's forum:
https://forums.thinkboxsoftware.com/t/deadline-10-1-19-4-3dsmax-2022-1-corona7h1-some-render-jobs-only-render-when-submitting-from-deadline-monitor/28597


14
FYI: We recently updated Deadline to version 10.1.19.4 without any issues.

edit:
not that smoothly ..... anyway, some jobs render fine other do not. But there is a workaround.
Jobs which do not render when submitted from inside 3ds Max, will render when submitted from the Monitor by Submit/3d/3ds Command or by Submit/3d/3dsmax

I reported this on Deadline's forum:
https://forums.thinkboxsoftware.com/t/deadline-10-1-19-4-3dsmax-2022-1-corona7h1-some-render-jobs-only-render-when-submitting-from-deadline-monitor/28597

15
Which release of Deadline are you running?
We run 10.1.16.9 Release in Combination with Mas 2022.1 and Corona 7HF1
I know that 10.1.17.6 and 10.1.18.6 are causing issues with Corona 7 HF1.
Not sure if the issue is solved with 10.1.19.4 latest release.

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