Messages

1

[Max] I need help! / Re: Corona Converter Error Corona 12

« on: Yesterday at 17:41:17 »

Yes, please try this:
https://support.chaos.com/hc/en-us/articles/4528127520017-I-am-getting-MAXScript-Auto-load-Script-Error

or unpack Corona 11, grab the converter script from there, and drag-and-drop it in the 3ds Max viewport

We will also do our best to fix this in Corona 12 Hotfix 1.

2

[Max] Feature Requests / Re: CoronaNormal+CoronaMappingRandomizer ignore incorrect gamma warning

« on: Yesterday at 11:47:37 »

This looks like a bug, so we will definitely investigate on our end, but could you please provide some more detailed steps how to reproduce this?

3

[Max] I need help! / Re: Output error

« on: Yesterday at 09:26:22 »

Hi, please note that this is not a Corona error. It comes from 3ds Max itself. It just prints which renderer is currently used.
This means that for some reason 3ds Max could not read/write in that folder. There could be various reasons, for example access rights to that folder or F: drive not available.

4

[Max] Bug Reporting / Re: Corona 12 Crash

« on: 2024-07-25, 15:53:54 »

I can understand your frustration, but please note that:
- Every Corona release undergoes multiple tests (by our devs, QA, support teams, other teams, both automated and manual)
- Corona 12 does not crash on our office machines (various hardware and software configurations, Intel, AMD, desktops, laptops), and I am not aware of any surge of crash reports during the daily build / RC phase, so the problem is not global, it's most likely system-specific
- If anything is working wrong for you (crashes or anything else), please contact us at https://support.chaos.com/hc/en-us/requests/new - otherwise we won't know what the problem is so we won't be able to provide a fix

5

[Max] Bug Reporting / Re: Corona 11 - Shadows changing with material colour

« on: 2024-07-25, 15:18:48 »

Yes, it definitely does look like the "black highlights" issue. It happens, for example, when a strong light passes through an object which has shadow casting disabled.

6

[Max] Feature Requests / Re: 3DS max point cloud render

« on: 2024-07-25, 15:14:18 »

Point clouds are so 2021 ;)
https://forum.corona-renderer.com/index.php?topic=41024.0

7

[Max] Bug Reporting / Re: Corona Color Correct Problem

« on: 2024-07-24, 18:16:48 »

Sorry, but I do not understand the problem here. Could you share screenshots or a recording demonstrating it?

8

[Max] Bug Reporting / Re: 3Ds Max shortcuts don't work

« on: 2024-07-24, 18:11:25 »

Ctrl+C is a valid shortcut in the old VFB. It copies the image into clipboard, so that you can paste it into Photoshop or other apps.
I thought that Ctrl+V would be cloning to the 3ds Max VFB, but I couldn't get it working.

I tried hitting Ctrl+C and Ctrl+V (and some other keys) with the new VFB open but they always triggered the 3ds Max actions. Which exact version of 3ds Max are you using?

9

[Max] I need help! / Re: chrome reflection problem

« on: 2024-07-24, 17:57:26 »

Isn't this the scene background or the bottom of the chair reflecting in the chrome?

10

[Max] Daily Builds / Re: Chaos Corona 12 for 3ds Max - Daily Builds Discussion

« on: 2024-07-24, 17:32:04 »

Is there a reason that every time I use interactive, I have to check the denoising option in the follow-up render? Sometimes I forget to activate denoising, and I save the render and move on to the next view, only to come back later and see my render is noisy. I have to re-render it since the denoising option was deactivated after using interactive.

Yes, the reason is a bug in Corona 12. :)
It is already fixed internally and the fix will be included in the upcoming Corona 12 Hotfix 1.
If you don't want to wait for the hotfix, you can revert to the old VFB by going to Render Setup > System > System settings and switching from "Corona VFB2" to "Corona VFB". You will need to click File > Reset in 3ds Max and then reload your scene in order for this to work (or just change renderer to any other one and then back to Corona but keep in mind that in this case you will lose any custom render settings).

11

[Max] Daily Builds / Re: Chaos Corona 12 for 3ds Max - Daily Builds Discussion

« on: 2024-07-23, 17:08:10 »

Thank you very much, we will definitely check your minidump and the scene itself!
For the next time: please attach both the minidump and the scene (and any other important files) to the support ticket. Thanks!

12

[Max] Daily Builds / Re: Chaos Corona 12 for 3ds Max 2022

« on: 2024-07-23, 15:39:03 »

Dear Corona Support Team,

SAME PROBLEM HERE We have been satisfied users of Corona versions 9 and 10. However, after updating to Corona 12, we have encountered numerous issues. Specifically, we are experiencing frequent fatal errors in 3ds Max, causing the program to close automatically. This problem persists when we attempt to open our previously working 3ds Max files in the new version of Corona 12, significantly affecting our production and deadlines.

We kindly request your assistance in resolving these issues to ensure smooth and efficient operation, similar to our experience with previous versions.

Thank you for your attention to this matter.

We kindly request you to contact us here and attach a problematic scene or a part of it where you are able to reproduce the problem: https://support.chaos.com/hc/en-us/requests/new
Thanks in advance!

13

[Max] I need help! / Re: parsing scene takes forever

« on: 2024-07-22, 15:52:37 »

The issue was fixed after removing the legacy Mental Ray assets through the 3ds Max Scene Converter. We will see if we can at least prevent freezing/crashing in this case.

14

[Max] Daily Builds / Re: Chaos Corona 12 for 3ds Max - Daily Builds Discussion

« on: 2024-07-22, 14:28:08 »

update:
today I can't start rendering or IR in any way,

The trick i found: Open scene, start render and stop it, now if i start IR no crash.

not solve now.

I installed corona11 and all it's ok.

Hi, unfortunately we can't help with this kind of report. Please contact us here and attach a problematic scene or a part of it where you are able to reproduce the problem: https://support.chaos.com/hc/en-us/requests/new
Thanks in advance!

15

[Max] I need help! / Re: Corona 12 not support vray materials as corona 11

« on: 2024-07-19, 09:17:30 »

Yes, V-Ray license validity should not be a problem here. As Aram asked, please submit a support ticket with the problematic scene archived with all assets: https://support.chaos.com/hc/en-us/requests/new
Thank you in advance!