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[Max] I need help! / Re: Discrepency between Beauty and Light Mix
« on: Today at 15:28:36 »
Response from support -
"Hello,
After discussing this issue with our devs, it seems like they are aware about this issue, and it is currently logged in our system. It is currently being investigated. According to our devs, this can rarely happen when user uses UHD or 4K cache.
We will let you know if there are any updates on this."
Would have been good to know that before I spent half a day sorting the scene out ready for upload then waiting ages for the 6GB file to actually upload
"Hello,
After discussing this issue with our devs, it seems like they are aware about this issue, and it is currently logged in our system. It is currently being investigated. According to our devs, this can rarely happen when user uses UHD or 4K cache.
We will let you know if there are any updates on this."
Would have been good to know that before I spent half a day sorting the scene out ready for upload then waiting ages for the 6GB file to actually upload