The original reporter had started a support ticket #267260 and his issue was resolved by changing the Windows username so that it does not include any special characters (only simple Latin characters). If you are experiencing problems with Scatter, please try that solution as well.
The link in the original post is accessible only to the Corona support team. If you would like to contact us directly, please submit a support ticket here:
https://support.chaos.com/hc/en-us/requests/new