Corona Scatter-License Required while I have an activated license!

[Mehrdad]

Hi all,
Today I just faced an issue by using my Corona Render!
I have activated Corona on 2 computers. On one of the computers I have 2 versions of 3Ds Max, 2017 and 2019.
Today I faced an issue when I wanted to use corona scatter on my computer which has 2 3Ds Max versions! It shows an error as "license required"! This is while I have an activated license. Even I tried to remove my license on both machines and active it again but it didn't help me to solve the problem!

Any idea to how to solve this issue?

[romullus]

Hi,
Best way to solve licensing issues, is to open support ticket in Corona's helpdesk: https://coronarenderer.freshdesk.com/support/tickets/new

[Mehrdad]

Thanks for your reply romullus!
Already I sent a message to corona support, but of course I will try it.

Thanks again.

[Vlad_the_rant]

Hi, have you tried this?
https://coronarenderer.freshdesk.com/support/solutions/articles/12000015667-activation-is-required-each-time-i-start-3ds-max-and-all-material-editor-slots-are-black-

Also, did you get an answer from support? Thanks!