DR server not sending updates to master

[Amba]

Can someone tell me what can be the reason that DR server isn't sending updates to master. Slave is rendering all the time but there isen ent progres sean in the frame buffer DR folder?
I restart DRserver  and it makes few upates and that is it, I have to restart it again.

[maru]

Hi, the most common cause would be some kind of communication problem.
The first diagnostic steps would be:
1) Disabling antivirus and firewall completely on both the node and master, including Windows Defender and Firewall (temporarily - just to check if it helps)
2) Creating custom inbound/outbound Firewall rules - https://coronarenderer.freshdesk.com/support/solutions/articles/12000050816
3) Making sure local network is used instead of VPN - https://coronarenderer.freshdesk.com/support/solutions/articles/12000058932

Let me know if none of that helps.

[Amba]

Hi, it is steel the same, few updates on master and don't receive any more updates.
Firewall is disabled on all machines.
I use local network not VPN.
Windows defender is also disabled.
Any other ideas?

[maru]

Ok, I will contact you through our support portal.

logged as support ticket 29157