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[Max] General Discussion / Re: Corona Subscription Update by CHAOS
« on: 2022-12-11, 16:21:37 »
I'm late to the party because I was buried in work the last couple of months. When the e-mail came in I did a quick check and realized I had no need for premium and would need to change to solo. The fact that you couldn't do this from your account was just wrong in the first place. Adding the hassle step of contacting customer service to make the change is unacceptable when you upgraded our accounts automatically. Then I got my first new bill and that really opens one's eyes.
Everything about this is bad business from start to finish. The price of the same subscription DOUBLED and from what I read in cases above that is low for some other folks. Listing it on your website as 29.90/ month is a lie. That is the annual subscription divided by 12, not a monthly charge and that's what got me complacent on my quick check. If Chaos is taking lessons from Autodesk, they are the wrong lessons. So many of us Autodesk users have one foot out the door. But the thing is, Corona is easier to replace. You will win for now and gouge your customers, I will fork up the annual. But the reality is that within a year's time, I will likely have found a replacement for Corona.
The need for price increases is understandable. Gouging your current customers in such a way (the charge, the automatic "updgrade" and the deceptive way of presenting it) is completely unacceptable. It is not our fault that there haven't been incremental increases along the way. Even Autodesk understands this and came up with a workaround that left people grumbling, but not running for the door. It is a shame the path that you have chosen to take is so messy.
Everything about this is bad business from start to finish. The price of the same subscription DOUBLED and from what I read in cases above that is low for some other folks. Listing it on your website as 29.90/ month is a lie. That is the annual subscription divided by 12, not a monthly charge and that's what got me complacent on my quick check. If Chaos is taking lessons from Autodesk, they are the wrong lessons. So many of us Autodesk users have one foot out the door. But the thing is, Corona is easier to replace. You will win for now and gouge your customers, I will fork up the annual. But the reality is that within a year's time, I will likely have found a replacement for Corona.
The need for price increases is understandable. Gouging your current customers in such a way (the charge, the automatic "updgrade" and the deceptive way of presenting it) is completely unacceptable. It is not our fault that there haven't been incremental increases along the way. Even Autodesk understands this and came up with a workaround that left people grumbling, but not running for the door. It is a shame the path that you have chosen to take is so messy.