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Messages - vfxnh

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 Have you figured out the problem of this yet? I do not see a resolution. I have searched the forums and internet for this same topic with no clear resolve. I opened a ticket Friday  for this same topic but support must not work over the weekend and I am in a deadline crunch. I literally reinstalled windows, 3ds max, and corona only to have the same issue.
- It rendered 3 shots from the same scene fine (out of 8) and then started doing the same symptoms you describe on all nodes.
- It did this on two unrelated different max scenes so I know its not the scene files.
- I even tried running backburner server on other computers but same issue on all.
- Each machine works fine on back burner if I send a single frame to each.
- I'm on 3ds max 2018 with 3dsMax2018.4_Update and corona-4-3dsmax-hotfix1 in windows 10 pro. 
- Log files attached

I'm in a time crunch so any points in right direction would be very much appreciated.

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sorry I shoudl have prefaced I'm 3dsmax user and on the latest corona build.  This would still be the tool of choice?

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Just started with Corona after years in Vray.  I'm rendering a product of a piece of furniture on infinity white for use in a E catalog. 

I want to separate the object from it's ground plane to be able to:

A) present the object isolated on white,
B) present it on a white background with shadows, and
C) composite those shadows onto another image with the object. Also bonus if there's a workflow that does the same for floor reflections.

Sorry if this is already answered but I went through the Youtube channel and the resources and searched in forum without a definitive answer. Seems it should be a simple matte material solution of something?  Is there a tutorial or could someone point me in the right direction as to which matte material or element to use for this? It seems this is not the intended use for Shadow catcher or Rayswitch ?


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