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[Max] General Discussion / Re: Can't cancel auto renewal? Now have to pay for another year?
« on: 2023-11-30, 12:12:19 »
Dear customers,
Thank you for all the transparent feedback shared here.
It is our highest priority to ensure an impeccable experience to all our customers at all times, and we acknowledge this situation may not have lived up to that standard. Since the issues pointed out in the threads here are individual to each user, we would like to get in touch with you directly to discuss your situation further. To that end, we will be reaching out to you privately to proceed with this conversation.
We appreciate your understanding.
Warm regards,
The Chaos Customer Success Team
Thank you for all the transparent feedback shared here.
It is our highest priority to ensure an impeccable experience to all our customers at all times, and we acknowledge this situation may not have lived up to that standard. Since the issues pointed out in the threads here are individual to each user, we would like to get in touch with you directly to discuss your situation further. To that end, we will be reaching out to you privately to proceed with this conversation.
We appreciate your understanding.
Warm regards,
The Chaos Customer Success Team