Messages

1

[Max] Bug Reporting / Re: Need Help with Random Crashes Using Corona IR in 3ds Max

« on: 2023-11-10, 05:25:27 »

Only Max crashes, and it never shows a RAM problem. When it crashes during denoising, I have to put the render on another PC with the same specs mentioned above, and it works fine. Yes, it crashes during IR and denoising too, but sometimes it doesn't crash. However, most of the time, it crashes.

I'm attaching the 3ds Max minidump.

2

[Max] Bug Reporting / Re: Need Help with Random Crashes Using Corona IR in 3ds Max

« on: 2023-11-09, 12:07:53 »

I never use real-time denoising. However, 3D Max crashes when Corona's high-quality denoising occurs in the final render. If you suggest that the GPU is the issue, I would like to mention that I work with Stable Diffusion and Lumion without facing any GPU-related problems. I have also conducted a GPU stress test using Furmark, and everything seems fine. If you could advise me on additional ways to test my GPU, I would really appreciate it.

3

[Max] Bug Reporting / Need Help with Random Crashes Using Corona IR in 3ds Max

« on: 2023-11-08, 08:45:12 »

Hello fellow forum members,

I hope you're all doing well. I'm encountering an issue with Corona IR in 3ds Max, and I'm hoping to get some guidance from this community. The problem is rather perplexing as it doesn't always crash my 3ds Max software, but when it does, it's quite frustrating. Here's some relevant information:

Issue: Random crashes with Corona IR in 3ds Max.

PC Specs:

CPU: Intel Core i9-13900KF
Motherboard: Z790 Aorus Elite
RAM: XPG Lancer DDR5 RGB 6000MHz 64GB (32GBx2)
GPU: Palit RTX 4090
PSU: CORSAIR HX 1200
Cooling: ID-COOLING ZOOMFLOW 360 XT
I also have a second PC with identical specifications, except for the graphics card:

GPU in 2nd PC: AMD RX 6600 XT 8GB
Surprisingly, the second PC is not experiencing any crashes when using Corona IR. It's working flawlessly.

Troubleshooting Steps:
I have already attempted the following troubleshooting steps:

Reinstallation of the Windows operating system.
Reinstallation of 3ds Max and Corona Renderer (tried both Corona 9 and Corona 10).
Changing the RAM modules.
Putting stress on both CPU and GPU, which seems to work fine without any issues.
Despite these efforts, the problem persists on my primary PC. I'd greatly appreciate any advice, tips, or potential solutions you might have. Has anyone else encountered a similar problem or have insights into what might be causing this discrepancy between the two PCs?

Your help would be immensely valuable in resolving this issue, and I look forward to your suggestions. Thank you in advance for your assistance!

Best regards
Adil