Corona Renderer Forum

Corona Renderer for 3ds Max => [Max] Bug Reporting => [Max] Resolved Bugs => Topic started by: soso on 2019-04-17, 07:46:10

Title: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: soso on 2019-04-17, 07:46:10
Corona-4-3dsmax-daily-2019-04-05 crashed when rendering 'Volume Light' with Environment Map (in the Exposure Control). If you clear and uncheck the 'Environment Map', the crash will not happen anymore. I tried to render with corona-3-3dsmax-hotfix2 and it works without any crash.
(https://i.imgur.com/l39EjNZ.png)

The test scene updated as 1555505671_test-crashed-2016-r2.7z with Private Uploader.
Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: soso on 2019-04-17, 08:12:14
I just updated the uploaded scene.
Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: rowmanns on 2019-04-17, 11:18:09
Hi,

Are you able to send over a minidump from the crash too please?

Instructions on how to do this are in my signiture.

Thanks,

Rowan
Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: soso on 2019-04-17, 12:37:17
Hi,

Are you able to send over a minidump from the crash too please?

Instructions on how to do this are in my signiture.

Thanks,

Rowan
Here:
1555497358_3dsmax-minidump.7z

File uploaded using Corona Private Uploader.
Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: rowmanns on 2019-04-17, 12:48:43
Hi,

Thank you.

I have managed to reproduce something similar, but not a crash so far during my tests. Can you confirm if my reproduction steps are correct?

Works okay:
1) Load scene
2) Render
3) Everything is ok..

Fails to render:
1) Load scene
2) Select the glow object in the Modify panel
3) Render
4) Internal error message

Thanks,

Rowan

(Internal ID=342182962)

Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: soso on 2019-04-17, 15:03:57
Sorry, forget about the previous 3ds max scene. Here's the updated scene with new dump too:
1555505671_test-crashed-2016-r2.7z

The real problem is corona latest daily build crashed when rendering 'Volume Light' with Environment Map (in the Exposure Control). If you clear and uncheck the 'Environment Map', the crash will not happen anymore.
Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: soso on 2019-04-17, 15:12:10
Btw, I just updated the descriptions in the first post too...
Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: soso on 2019-04-17, 15:19:59
I don't know why, but the crashed happens again even when I clear and uncheck the Environment Map. It wasn't happen when I render it...
Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: soso on 2019-04-17, 16:15:03
Hi,

Thank you.

I have managed to reproduce something similar, but not a crash so far during my tests. Can you confirm if my reproduction steps are correct?

Works okay:
1) Load scene
2) Render
3) Everything is ok..

Fails to render:
1) Load scene
2) Select the glow object in the Modify panel
3) Render
4) Internal error message

Thanks,

Rowan

(Internal ID=342182962)
Both crashed for me in the new uploaded scene.
Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: rowmanns on 2019-04-17, 16:41:22
Hi,

Thanks, I can now reproduce the crash with the updated scene. I will report this to our development team and see what can be done.

Thanks,

Rowan
Title: Re: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light
Post by: soso on 2019-04-18, 04:05:07
You're welcome...