Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => [Max] Resolved Bugs => Topic started by: twoheads on 2015-03-02, 09:22:51

Title: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 09:22:51
Hi there!

  Yesturday everything was absolutely fine, but today I get an error on startup (it stops loading files during startup on corona dlr) After uninstalling corona with Corona3dsmaxRemove everything returns to normal. tried few times to install and uninstall corona with same result, any idea?

regards
TH
Title: Re: 3dsmax fail to start - corona related
Post by: Ondra on 2015-03-02, 09:33:35
Are you trying the 7.2 version, or 1.0?
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 09:37:09
I've tried 1.0 and the latest 1.00.01 build
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 09:37:51
everything was rock solid till today
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 12:56:04
still nothing, is there any chance to solve this problem?
Title: Re: 3dsmax fail to start - corona related
Post by: Ondra on 2015-03-02, 13:16:45
are you getting any kind of error messages? If yes, can you post them?
Title: Re: 3dsmax fail to start - corona related
Post by: Ondra on 2015-03-02, 13:17:29
also please try the latest daily, there was 1 error that could be related to your problem fixed: https://forum.corona-renderer.com/index.php/topic,7239.0.html
Title: Re: 3dsmax fail to start - corona related
Post by: maru on 2015-03-02, 13:23:07
Are you sure Corona files copied correctly? Did you try uninstalling and then copying Corona files manually?
Title: Re: 3dsmax fail to start - corona related
Post by: grimmorf on 2015-03-02, 14:06:22
Hello.

Had this issue too. Yesterday all was fine. Today max start to crash on startup when loading corona.dlr. When uninstall corona - all fine, when install A6 - all fine, when install 1.0 or 1.00.01 - it crashes. Reinstall 3dsmax, install 1.0 - it crashes.
 
I solved a problem only by deleting folder: C:\Users\****\AppData\Local\Autodesk\3dsMax\2014 - 64bit
After that it start working. It happened only on 1 of 3 my pc, others works fine.
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 14:15:31
Hello.

Had this issue too. Yesterday all was fine. Today max start to crash on startup when loading corona.dlr. When uninstall corona - all fine, when install A6 - all fine, when install 1.0 or 1.00.01 - it crashes. Reinstall 3dsmax, install 1.0 - it crashes.
 
I solved a problem only by deleting folder: C:\Users\****\AppData\Local\Autodesk\3dsMax\2014 - 64bit
After that it start working. It happened only on 1 of 3 my pc, others works fine.

yep... the same situation here. i've tried RC2/RC3/1.0 /1.0.01 and legacy version as well - still crashes. I'm sure I've copied all files correctly to right folders, as always.

I have to try your method, but first are you sure it's safe to delete this folder? It contains subfolder called ENU, I thought it might be something important (about 120MB in there)?
Title: Re: 3dsmax fail to start - corona related
Post by: grimmorf on 2015-03-02, 14:20:59
I didn't delete it. Just renamed it (renamed ENU to ENU_old). When max start It creates new folder with exact same name, but this will reset max to default settings. You can read about it here: http://knowledge.autodesk.com/support/3ds-max-design/troubleshooting/caas/sfdcarticles/sfdcarticles/Resetting-3ds-Max-3ds-Max-Design.html
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 15:10:21
grimmorf what a relief, it works (so far). Anyway You should be more precise when writing "delete" instead of "rename" ;) Thank You for your reply
Title: Re: 3dsmax fail to start - corona related
Post by: Ondra on 2015-03-02, 15:12:18
there is also a corona subfolder somewhere in there, you can try deleting it (it is safe to delete) to see if that helps
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 15:15:26
ok keymaster thanks a lot for feedback :)
Title: Re: 3dsmax fail to start - corona related
Post by: maru on 2015-03-02, 15:19:20
twoheads / grimmorf

Actually, if you haven't deleted the previous folder, could you rename it back so that the issue is present again and see if deleting Corona folder helps? That could be very helpful for other users with this problem!
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 15:19:33
it should be it, right?

C:\Users\xxxxxx\AppData\Local\Autodesk\3dsMax\2014 - 64bit\ENUOld\en-US\plugcfg\corona
Title: Re: 3dsmax fail to start - corona related
Post by: maru on 2015-03-02, 15:27:17
that's the only one I could find too
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 15:31:34
Ok. it works.... the procedure below

1 - when max crashes at startup because of "corona DLR issue"
2 - go to C:\Users\xxxxx\AppData\Local\Autodesk\3dsMax\2014 - 64bit\ENU\en-US\plugcfg\corona and delete corona folder (you might make a copy of the folder first just in case).
or
3 - go to C:\Users\xxxx\AppData\Local\Autodesk\3dsMax\2014 - 64bit\ENU and rename ENU folder to ENUOld, it works as well.

TH
Title: Re: 3dsmax fail to start - corona related
Post by: maru on 2015-03-02, 15:34:37
Great! Thank you very much!
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-02, 15:36:09
no problem :)
Title: Re: 3dsmax fail to start - corona related
Post by: Ondra on 2015-03-02, 15:40:55
CAn you zip the contents of the folder and send it to me, so I can take a look what went wrong?
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-06, 11:03:44
Ondra have you found something? Any conclusions?
Title: Re: 3dsmax fail to start - corona related
Post by: Ondra on 2015-03-06, 11:59:11
I didnt get to it yet, I am out this week. WIll look on weekend/at the beginning of the next week
Title: Re: 3dsmax fail to start - corona related
Post by: twoheads on 2015-03-06, 12:12:02
Ondra no rush, just wanted to know :)
Title: Re: 3dsmax fail to start - corona related
Post by: Ondra on 2015-03-15, 00:22:45
ok, this issue was solved on another thread - latest daily works fine