Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] I need help! => Topic started by: VIZPARK on 2015-02-01, 16:53:14

Title: SOLVED: Need help with installation Win 7 x64 and Alpha 7.2
Post by: VIZPARK on 2015-02-01, 16:53:14
Hi,

I´ve just prepared a new PC with Intel i7-5820K cpu and Windows 7 Ultimate x64.

The problem is that I get error messages on every max (2012, 2013, 2014, 2015) when starting up Max, that
Corona was not installed properly. I´ve read the forum hints and saw that Windows updates need to be done,
but all of these updates have been installed and yet, the problem persists. I really don´t know what to do now.

Any idea ?
(http://i.imgur.com/XAOrYEQ.png)
Title: Re: Need help with installation Win 7 x64 and Alpha 7.2
Post by: maru on 2015-02-01, 17:56:00
After installing the Windows updates, did you try restarting your PC and checking if there are new Windows updates available?
Title: Re: Need help with installation Win 7 x64 and Alpha 7.2
Post by: VIZPARK on 2015-02-01, 18:07:17
Yes, I´ve restarted several times. The only "updates" that I did not install are 32 language packs. All other updates, also optional updates, have been installed.
Title: Re: Need help with installation Win 7 x64 and Alpha 7.2
Post by: VIZPARK on 2015-02-01, 20:32:42
Just tested with the daily build from today and it´s still the same problem. Something must be missing, but what ? ...
Title: Re: Need help with installation Win 7 x64 and Alpha 7.2
Post by: maru on 2015-02-01, 21:10:57
Have you tried using the uninstaller and then installing Corona again? https://coronarenderer.freshdesk.com/support/solutions/articles/5000534885
Title: Re: Need help with installation Win 7 x64 and Alpha 7.2
Post by: VIZPARK on 2015-02-01, 23:47:49
Thanks, I´ve tried with the uninstaller now, and re-installed 7.2 Alpha, but still the same error message.
Title: Re: Need help with installation Win 7 x64 and Alpha 7.2
Post by: VIZPARK on 2015-02-02, 10:25:54
Ok, finally made it work. With the help of Maru, I´ve downloaded and installed a redistributable from Microsoft which seems to have triggered another update for Windows, the Windows 7 Service Pack 1. After installing the Service Pack 1, it works. So to all Win 7 users, it looks like the SP1 is required for Corona to work.

Thanks, running smoothly now :)