Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] General Discussion => Topic started by: Image Complete on 2025-09-05, 14:15:53

Title: Did Corona 13 just stop working/installing on E5-2697?
Post by: Image Complete on 2025-09-05, 14:15:53
Hello,

I am trying to install Corona 13 on one of my nodes, which has double E5-2697. Latest v12 is installed successfully, but I can't run the installation process for v13.
Have you dropped support for this CPU or it is something else? All I get when I try to install v13 is a brief empty CMD window and then nothing.

Thank you
Title: Re: Did Corona 13 just stop working/installing on E5-2697?
Post by: TomG on 2025-09-05, 17:26:25
Which version of Windows are you using?
Title: Re: Did Corona 13 just stop working/installing on E5-2697?
Post by: Avi on 2025-09-05, 19:16:20
What is the error you get? Any Screenshot?
Title: Re: Did Corona 13 just stop working/installing on E5-2697?
Post by: Image Complete on 2025-09-05, 20:18:51
Hello Tom and Avi,

I use Windows 10. All latest updates. To be precise, 10.0.19045 Build 19045

I don't get any errors. CMD window pops up, two instances of Corona installer appear on the task manager and then in a second or so they are all gone. Nothing else.
Title: Re: Did Corona 13 just stop working/installing on E5-2697?
Post by: TomG on 2025-09-05, 20:50:21
TY for the extra info! So far all reports of this seem to happen on Win 10 (two users reporting this here on the forums, on a total of 4 machines). Anyway, to take a look at what is going on, we'll need the log from the failed installation, and that can be obtained by running the installer from the command line with the parameter -debug=3. If you could do that and send us the log, that would be great!
Title: Re: Did Corona 13 just stop working/installing on E5-2697?
Post by: Image Complete on 2025-09-05, 22:56:02
Interesting...
Is there a guide of how to run the installer from the command line? I don't know how to run the installer through cmd, let alone to use that parameter. I would happily give it a try.
Also, is there a chance that v13 to be installed successfully through that cmd installation?

Thanks!
Title: Re: Did Corona 13 just stop working/installing on E5-2697?
Post by: TomG on 2025-09-06, 01:35:39
There is a guide, part of the overall installation guide in our documentation at https://docs.chaos.com/display/CRMAX/Installation+Process - hope this helps!