Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] I need help! => Topic started by: Maybejensen on 2025-09-04, 09:02:50

Title: License occupied by my own pc
Post by: Maybejensen on 2025-09-04, 09:02:50

I'm constantly getting messages that my corona license is occupied, the license server shows it as the pc i'm currently working on. Why is there no way to disconnect whatever is using my licenses??? I have a deadline in a few hours and can't do anything. Please help

Title: Re: License occupied by my own pc
Post by: Maybejensen on 2025-09-04, 09:12:26

Now the license is occupied by my laptop at home, which i do not have access to. How do i revoke access to a pc i cant reach

Title: Re: License occupied by my own pc
Post by: Avi on 2025-09-04, 10:48:32

For any license related issues, please submit a ticket directly to Chaos Support:

https://www.chaos.com/contact-us

They handle all license management requests and will be able to resolve this for you quickly.

Title: Re: License occupied by my own pc
Post by: Maybejensen on 2025-09-04, 12:02:22

I did through the widget. Heard nothing so far

Title: Re: License occupied by my own pc
Post by: Avi on 2025-09-04, 12:42:33

Can you share the ticket number?

Title: Re: License occupied by my own pc
Post by: Maybejensen on 2025-09-04, 13:01:18

I dont have one. I'm using that uselss AI chatbot thing. It's giving me no ticket ID even though i asked it multiple times
Can someone please help????? I'm getting no respone or help of any kind through the chatbot.....

Title: Re: License occupied by my own pc
Post by: Avi on 2025-09-04, 15:15:29

Can you check your email and see if you got any email regarding your ticket?

Title: Re: License occupied by my own pc
Post by: Avi on 2025-09-04, 15:19:49

I found it. Its #412576 . I will bump it internally to the right team. Someone will get back to you asap.