Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => Topic started by: shakedalon on 2025-04-07, 16:24:04

Title: Denoiser crashes the project when turning on/off in VFB
Post by: shakedalon on 2025-04-07, 16:24:04

Hello
Everytime I use the Corona High Quality deoniser, and turning it ON in the VFB after rendering, it crashes the projects.
Any help?

Thanks

Title: Re: Denoiser crashes the project when turning on/off in VFB
Post by: TomG on 2025-04-07, 17:58:18

If it's a crash, then there will be a minidump, which is ever so helpful for us to diagnose crashes. When one is available, please always send it in, and usually best done via ticket so that you keep your minidump private :) https://support.chaos.com/requests/new

Title: Re: Denoiser crashes the project when turning on/off in VFB
Post by: TomG on 2025-04-07, 18:00:12

PS, here is the guide on best practices for reporting: https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max. We'd also need Corona version (specific version, not "latest", as what you think is the latest may or not be the latest, and even then it's not clear if you mean daily build, final release, etc.), which version of the DCC, and which OS.

The more you follow that guide, the faster we can get on to diagnosing, rather than asking you for extra information ;)