Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] General Discussion => Topic started by: Tom on 2024-11-20, 04:22:38

Title: Licence renewal
Post by: Tom on 2024-11-20, 04:22:38

Hi,

My Corona licence is due to renewal in 8 days.
I want to make changes as I don't have any need for Phoenix and Chaos Player, so I want to downgrade to Corona Solo instead of Corona Premium.

I don't see any link to do that. And I didn't see any email address to write to, hence I'm posting my quesion here.
Plus I read the following message on "My products" page:

"Need to make changes? You can do so 30 days before renewal for yearly plans, and 14 days for monthly ones."

I don't need all the features of Corona Premium, but are you telling me I have to pay for it for another addtional year?

Thanks for your support and clarification,

Title: Re: Licence renewal
Post by: TomG on 2024-11-20, 11:48:21

For all licensing questions and issues, please send in a ticket via https://support.chaos.com/requests/new . The licensing team is a separate team who exclusively handle licensing, and they are the only ones that do so - and they don't monitor forums, so tickets are the way to go.

Title: Re: Licence renewal
Post by: Tom on 2024-11-20, 12:10:30

Thanks Tom, done 🙏🏻

Title: Re: Licence renewal
Post by: TomG on 2024-11-20, 12:54:12

Awesome, thanks! The team there will answer all your questions and help you out beyond that too.