Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] I need help! => Topic started by: John.McWaters on 2024-01-18, 02:55:08

Title: Saving my file is causing a crash, can you look at an error log?
Post by: John.McWaters on 2024-01-18, 02:55:08

Whenever I save my Max file, it crashes the entire program. I'm curious if there is a log the Corona team can look at and see if they can discern what may be happening. I'm using the most up-to-date version of Corona 11.

Title: Re: Saving my file is causing a crash, can you look at an error log?
Post by: Tom on 2024-01-18, 03:00:37

You can access Corona logs here: C:\Users\<your_user_name>\AppData\Local\Autodesk\3dsMax\20xx - 64bit\ENU\en-US\plugcfg\corona

Title: Re: Saving my file is causing a crash, can you look at an error log?
Post by: romullus on 2024-01-18, 10:06:46

Crash minidump and offending scene file packed with its assets would be arguably the best piece of information to provide for crash investigation. Please read this article how to report issues and how to obtain needed material for crash reports: https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max

Title: Re: Saving my file is causing a crash, can you look at an error log?
Post by: Avi on 2024-01-18, 22:49:15

This issue is being handled in the ticket #197964