Chaos Corona Forum

Chaos Corona for Cinema 4D => [C4D] I need help! => Topic started by: canali on 2024-01-09, 12:32:23

Title: NaN error
Post by: canali on 2024-01-09, 12:32:23

Hi everyone, I need help :) when I try to render my project, this error appears:
An internal error has occurred causing your image to contain NaN (Not a Number) value.
Please report the bug with the scene attached. We can fix these problems promptly if we have the scene where it happens.

How can I fix it? It appens with all my C4D projects.
Thank you.

Title: Re: NaN error
Post by: masterzone on 2024-01-09, 12:58:56

This popup error is related a some geometry  that drive Corona Render crazy. It happen to me rarely but...happens.
For example I created an animation where some objects popping up by from 0,0,0, scale to 1,1,1 scale. During animation I got many times this error...
I solved it by create an animation from 0.001 on three axis to 1,1,1 and the issue go away.

This happen when you have some object at scale 0 or if you have some objects vertex points outside of the calculation scene. In other works some huge object where the it bounding box is very very huge...

Alex

Title: Re: NaN error
Post by: Beanzvision on 2024-01-09, 13:53:18

Hi there, please feel free to send us a support ticket (as mentioned in the pop up) so we can assist you further. You could also try this with the latest V11 to see if that helps. And also, I see you have my racing car paint from corona-materials.de! Enjoy :)

Title: Re: NaN error
Post by: canali on 2024-01-09, 16:04:30

Thank you for your help. :)
I have the latest V11, but it doesn't work as well.

Title: Re: NaN error
Post by: canali on 2024-01-09, 16:32:22

Hello guys,

I tried to understand if the problem was really related to geometry.
I deleted everything from the scene, mesh, sun, sky, camera, everything and when I try to open the interactive render, I still get the NaN error warning. I also uninstalled and reinstalled corona, with version 10 and 11, but nothing changes. Indeed, it gave me another problem, the license is no longer active and when I try to access the license server, it tells me that it is not possible to connect to the server.
I don't know what both problems could depend on, if you have any advice, it's all welcome.

Title: Re: NaN error
Post by: masterzone on 2024-01-12, 16:17:50

copy and paste all into a new file...salve it in the same directory of the "broken" files and try again...maybe some problem with the file...