Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => [Max] Resolved Bugs => Topic started by: amitgedia1980 on 2023-03-09, 15:27:39

Title: Corona 10 glass material
Post by: amitgedia1980 on 2023-03-09, 15:27:39

Hi,
Recently installed the corona 10 daily build the latest one and whenever i try to use the glass tinted preset and change the scattering color to something else and change the distance value 3dsmax 2023 crashes and closes
Is this a bug that is known and taken care of or is it from my end only
Thanks.

Title: Re: Corona 10 glass material
Post by: TomG on 2023-03-09, 16:13:23

Works ok here, I had IR running at the time (simple scene, apply Glass to cube, adjust Scatter color only, adjust Absorption Distance after that). Can you share the scene, and the minidump from the crash?

Title: Re: Corona 10 glass material
Post by: maru on 2023-03-09, 17:50:18

It is not crashing for me either (03.03 daily build).
We will need some more details from you: https://support.chaos.com/hc/en-us/articles/4649117083409

Title: Re: Corona 10 glass material
Post by: amitgedia1980 on 2023-03-09, 18:10:09

Hi,
I have submitted the ticket with the dump files hope you have received it. (https://support.chaos.com/hc/en-us/requests/94301)
The 3dsmax dump file was big so couldn't attach it here but the small dmpuserinfo.xml is been attached here so please let me know if this can be of help
Thanks

Title: Re: Corona 10 glass material
Post by: maru on 2023-03-09, 18:13:09

Thank you, we have received your ticket.

Title: Re: Corona 10 glass material
Post by: amitgedia1980 on 2023-03-09, 18:27:58

Thank you,
Hope to get some solution for this, as have encountered this issue for the first time.

Title: Re: Corona 10 glass material
Post by: amitgedia1980 on 2023-03-10, 08:13:08

Thats the new dump file after crash
Hope that helps

Title: Re: Corona 10 glass material
Post by: amitgedia1980 on 2023-03-10, 12:00:09

A quick update.
I went back to corona 9 HF1 and the same procedure works fine. I can turn the IR on and change the color of scattering color and absorption color and change the distance value also and there is no 3dsmax crash. So not sure is it the version problem with my 3dsmax configuration or something else

Title: Re: Corona 10 glass material
Post by: maru on 2023-03-10, 16:42:48

Hi, if you have a support ticket, it's best to share any updates there, so that the assigned agents is aware of the situation. (or optionally sharing updates both on the forum and through the support ticket is fine too)

Title: Re: Corona 10 glass material
Post by: amitgedia1980 on 2023-03-11, 15:54:49

Hi,
Thanks for the clarification I will try to post there if the ticket is open
Also i thought if i share it here then others having the same problem might also benefit from it.
Thanks again.

Title: Re: Corona 10 glass material
Post by: Avi on 2023-03-20, 15:47:20

Hi,

Just to update others that the Amit issue was resolved when he used the newest Corona 10 daily build. If someone is also experiencing similar issues then try using the latest Corona 10 daily build.